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Support Engineer - Work Preparator, Amazon Mechatronics & Sustainable Packaging (MSP)

Amazon

Amazon

Customer Service
Flanders, NY, USA
Posted on Feb 10, 2026

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

The Mechatronics team builds full-stack innovation that ensures fulfillment and delivery network safety, speed, optimization, sustainability and value. We tackle big goals for the Amazon business and work hard to make automation history through invention, problem-solving, and highly-engaged teams. We are a global organization, with research and development labs based in Hamme, Belgium, Boston, MA (US) and Milan, Italy. Our development portfolio is focused on automation solutions in packaging, labeling, sortation and material conveyance that provide broad extensibility across Amazon businesses.

At our lab in Hamme, Belgium we are looking for a Work preparator position within our production departement.

As a Work Preparator, you are the crucial link between the production department and cross-functional project teams. You are responsible for preparing, planning, and monitoring both internal production processes and external deliveries. You ensure seamless execution of production activities within a machining environment where processes such as turning, milling, welding, and sheet metal are applied to manufacture parts.

Key job responsibilities
Your responsibilities include:
• Collaborating with cross-functional teams and external vendors to gather and provide information on delivery dates and technical requirements.
• Plan and monitor our in-house production planning and external delivery dates.
• Create production routings to provide the shop floor with the correct production steps.
• Ordering raw materials for our in-house production
• Pre- and post calculation of production timings
• Work closely with engineering teams to comprehend product features, specifications, and functionalities.