Description

We are seeking a customer-obsessed Senior User Experience Designer to define, articulate, and champion the experience of Kiro. Kiro is a group of products and solutions that enable agentic AI development.

In this role, you will excel at investigating, understanding, and designing experiences that solve complex customer problems through innovative solutions. Your passion is translating abstract concepts into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes.

The ideal candidate approaches challenges with clarity and empathy, inspires others, and is driven to solve problems at a massive scale. As a hands-on creative leader, you will establish a vision and strategy, always putting the needs of our customers first.

In this cross-functional role, you will collaborate with product teams, engineering teams, and executive leadership to identify and execute on opportunities. You will distill customer insights into actions that benefit the organization, serving as the voice of the customer with senior leadership.

If you are passionate about using design to inform early strategic decision-making, enjoy working closely with diverse and highly skilled teams, and want your efforts to translate into real impact in the cutting-edge field of agentic AI, we encourage you to apply.

Key job responsibilities
- Own and drive the end-to-end design process for major features or product areas of Kiro
- Create and validate design solutions through customer research, data analysis, and iterative testing
- Develop detailed interaction models, user flows, wireframes, and high-fidelity prototypes
- Partner effectively with product management and engineering to ensure successful delivery
- Influence product strategy through strong design rationale and customer advocacy
- Mentor junior designers and contribute to raising the design bar across teams
- Define and document design patterns that can scale across multiple products
- Balance customer needs with technical constraints while maintaining a high bar for quality
- Present work to senior stakeholders and incorporate feedback effectively

A day in the life
Your morning starts with a design critique of the agent visibility panel for Kiro IDE — how do you show multiple agents working in real time without pulling a developer out of flow? You share three interaction models with engineering and align on the strongest approach.

Mid-morning, you sync with a senior research on usability findings: developers lose trust when they can't tell why an agent made a decision. You sketch a "decision trace" component to surface agent reasoning without cluttering the interface.

After lunch, a cross-functional sync with PM and engineering on hierarchical agent coordination. You come with a wireframe and leave with alignment and a short list to validate next sprint.

In the afternoon, you build a high-fidelity prototype for the onboarding flow on Desktop, iterating on progressive disclosure patterns. You close by reviewing a junior designer's wireframes — not just the work, but the thinking behind it.

About the team
You'll join a dynamic, growing UX team within the AWS Agentic organization that supports each other's development and is passionate about creating exceptional developer experiences. Our team includes designers and researchers across the Kiro product suite. We offer mentorship, autonomy, and opportunities to contribute to our collaborative culture while working on some of the most exciting challenges in developer tools and AI-assisted development.