Product Management Associate Director
DTCC
Product Management Associate Director
Job Info
- Job Identification 210958
- Job Category Enterprise Services
- Posting Date 14/07/2025, 20:10
- Locations 55 Thomson Place, Boston, MA, 02210, US
- Job Schedule Full time
- Salary Range Associate Director-95,000-180,000-USD
- FLSA Status Exempt
Job Description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
- Provide transparency on the overall business value of the platform by developing and maintaining clear and regular reporting on the platform’s roadmap, OKRs, KPIs and financials to advise data-driven decision-making.
- Ensure alignment between customers’ book of work and OKRs with the Product roadmap by leading cross-functional planning, tracking progress, and identifying gaps or dependencies.
- Enhance Platform Management operating model and governance, including policies and procedures.
- Support the development and execution of the product lifecycle management process for the platform. This includes but is not limited to:
- Work closely with partners to identify gaps/opportunities and identify solutions to address these
- To Road test those solutions with clients to make sure the solutions work for them
- Help shape product direction by prioritizing features based while keeping customers advised and aligned throughout the process.
- Support other members of the delivery team as the onsite voice of the customer, resolving queries as they are raised
- Partner with internal customers to bring platform to market.
- Manage the day-to-day operations and performance of the platform and find opportunities for improvement in client experience / satisfaction, efficiency, and risk reduction.
- Mitigates risk by following established procedures and supervising controls, spotting key errors and demonstrating strong ethical behavior.
- Minimum of 8 years of related experience
- Bachelor's degree preferred or equivalent experience
- Results driven individual with proven experience in matrix leadership skills
- Strong interpersonal skills and the ability to collaborate with cross-functional teams.
- Ability to align platform strategies with overall business goals
- Demonstrated exceptional conceptual and analytical skills with ability to identify, analyze, evaluate alternatives and formulate responses to resolve business and customer problems
- Demonstrated exceptional written and verbal communications skills, including the ability to develop and conduct presentations for clients and executive management
- Experience with business/system analysis and requirements documentation
- Awareness of automation design and development considerations
- Experience/knowledge of business process re-engineering
- Excellent communication skills with the ability to present non-technical details to a technical audience
The Impact you will have in this role:
The Product Management, Associate Director, working closely with Technology, Client Operations, Finance, Client Relationship, etc., will support the Product Management leadership of the Client Interfaces platform on all facets of the product lifecycle management, including defining the strategy and OKRs, bringing together the voice of the industry and clients, developing the pivotal initiatives and product roadmap, supervising their implementation and the go-to-market strategy. The Product Management, Associate Director, will also support the business management of the platform by ensuring operational excellence and continuous improvement with focus on client experience and satisfaction, financial optimization, and risk management. The ideal candidate is a sharp and fast learner who possess exceptional communication, analytical, organizational, presentation, and interpersonal skills. They balance big-picture thinking with meticulous execution, bringing clarity, structure, and momentum to complex platform initiatives. Deeply customer-centric and highly motivated, they thrive in fast-paced, cross-functional environments where curiosity, collaboration, and a strong sense of ownership drive meaningful results.
Your Primary Responsibilities:
- Provide transparency on the overall business value of the platform by developing and maintaining clear and regular reporting on the platform’s roadmap, OKRs, KPIs and financials to advise data-driven decision-making.
- Ensure alignment between customers’ book of work and OKRs with the Product roadmap by leading cross-functional planning, tracking progress, and identifying gaps or dependencies.
- Enhance Platform Management operating model and governance, including policies and procedures.
- Support the development and execution of the product lifecycle management process for the platform. This includes but is not limited to:
- Work closely with partners to identify gaps/opportunities and identify solutions to address these
- To Road test those solutions with clients to make sure the solutions work for them
- Help shape product direction by prioritizing features based while keeping customers advised and aligned throughout the process.
- Support other members of the delivery team as the onsite voice of the customer, resolving queries as they are raised
- Partner with internal customers to bring platform to market.
- Manage the day-to-day operations and performance of the platform and find opportunities for improvement in client experience / satisfaction, efficiency, and risk reduction.
- Mitigates risk by following established procedures and supervising controls, spotting key errors and demonstrating strong ethical behavior.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications:
- Minimum of 8 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Results driven individual with proven experience in matrix leadership skills
- Strong interpersonal skills and the ability to collaborate with cross-functional teams.
- Ability to align platform strategies with overall business goals
- Demonstrated exceptional conceptual and analytical skills with ability to identify, analyze, evaluate alternatives and formulate responses to resolve business and customer problems
- Demonstrated exceptional written and verbal communications skills, including the ability to develop and conduct presentations for clients and executive management
Specific Qualifications
- Experience with business/system analysis and requirements documentation
- Awareness of automation design and development considerations
- Experience/knowledge of business process re-engineering
- Excellent communication skills with the ability to present non-technical details to a technical audience
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
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