Tech Lead, Infrastructure Engineering
Fiserv
You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Tech Lead, Infrastructure Engineering
What does a great “Senior Solutions Delivery Engineer, Tech Lead, – Windows” do?
The Solutions Delivery Engineer is responsible for end-to-end delivery of infrastructure solutions to Fiserv customers. Working closely with Development, Product and other Engineering teams, the Senior Solutions Delivery Engineer, Advisor II, will deliver an infrastructure solution that is technically sound, resilient to failure, operationally supportable, and meets the requirements of the business. Delivery of the infrastructure solution requires a variety of skills including infrastructure architecture, hands-on build-out and configuration of the infrastructure, Network, security, management of the application container, as well as project technical leadership skills ensuring projects are delivered within scope and on-time.
A high degree of collaboration with Development, Project Management and other Infrastructure teams is required to provide right level of agility within a defined delivery process. The ideal candidate will leverage a consultative approach, exhibit strong leadership skills, will be forward thinking, and will be able to work effectively across a multitude of technical and non-technical groups in a diverse and talented team, continuously striving for excellence.
The role is required to be performed from Fiserv India offices providing overlap with US working hours, hence working from 2PM to 11PM (IST) shift for all 5 working days in a week.
What you will do:Provide technical leadership, guidance and direction on the design,development, security, infrastructure, testing and implementationfunctionsLead cross-functional project teams to design and implement highlyavailable Windows / Middleware / .NET infrastructures utilizing IIS, .NET,and other vendor-provided middleware solutionsBuild infrastructure and drive projects to improve the robustnessof production systemsCollaborate across business and technical disciplines to developInfrastructure / System Engineering Designs for internally hostedsolutionsImplement solutions by writing automation processes to deployWindows systems, application containers, and hosted applicationsAssist in application migrations, infrastructure upgrades andconsolidation of computing infrastructureBe a primary infrastructure interface for business unit andoperations teams throughout the project lifecycle.Technical leadership for project-based assignmentsProvide technical documentation to Project and Operations teams aspart of project deliverables.Develop script for repeatable processes (PowerShell, Batch, etc.)Provide support for various internal IT projectsUse the core infrastructure engineering principles of changemanagement, monitoring, emergency response, capacity planning, andproduction readiness reviews to run the infrastructurePartner with security engineers and develop plans and automation torespond to new risks and remediate security vulnerabilities aggressivelyand safelyPerform other duties as required
What you will need to have:Experience utilizing a consultative approach while interacting withcustomers and appropriate representatives to analyze, validate, specify,verify, document, and manage the requirementsExperience designing, implementing, and managing solutionsutilizing one or more of the following technologies:Windows Server.NET FrameworkInternet Information Server MiddlewareMS SQLPowerShellActive Directory Domains (accounts, groups, OUs, Group Policy)VMWare, VXRails, vRealize OrchestratorDNSFirewall rules and related troubleshootingApigee, F5 LTM/GTMProxy TechnologiesTLS\SSL Certificates and Cipher SuitesBasic understanding of ITIL and change control/managementprocesses.Current, enterprise-class Infrastructure/System Engineeringexperience with Windows platforms running on Intel servers utilizingdirectly attached and SAN attached storageExperience in script development (PowerShell, Batch, etc.)Experience with automated system builds and post-provisioningconfiguration management toolsWorking knowledge of networking protocols and components includingTCP/IP, DNS, NFSExperience designing and implementing High Availability andDisaster Recovery solutionsDemonstrates excellent troubleshooting/problem-solving skillsExperience working on a matrix team consisting of a variety ofInfrastructure Engineering groups, as well as Development groups andClient Relationship groupsAbility to quickly learn new technologies required foraccomplishing project goalsAbility to produce high quality operational documentation,including Visio diagrams, high-level descriptions of the environment, aswell as detailed instructions outlining the steps required to repeat thebuild-out and configuration of the infrastructureStrong customer service skills with high level of professionalism,and ability to work with complex situationsProven ability to collaborate across multiple sites and geographicareasMust have the ability to simultaneously manage multiple projects ortasksAbility to effectively prioritize and execute tasks in ahigh-pressure environmentAbility to work closely with Project Management to communicatestatus and identify risks to project timelinesKeen attention to detail
What would be great to have:Willingness and capability to quickly learn new technologiesrequired for accomplishing project goalsExtensive troubleshooting and analytical thinking skillsCapable of exercising discretion and independent judgmentExperience with AWS and/or Azure cloud platformsBachelor’s degree in computer science, Information Technology, orBusiness or equivalent degree is desirableMinimum 12+ years of experience as a Systems EngineerMinimum 4+ years of experience in an Advisor role
Who We Are:
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv
We are a part of Fiserv’s Technology group. We deliver revenue generating and revenue protection projects for business units that provide best in class financial services products to banks, credit unions, and customers.
We welcome and encourage diversity in our workforce. We are an Equal Opportunity Employer. All the qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or disability.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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