Senior Solutions Engineer
NetApp
About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
LOCATION
This is a remote position, however, candidates must be based in the greater Chicago area to support accounts and partners in the assigned territory. Candidates outside of this region will be automatically disqualified.
JOB SUMMARY
As a Commercial Solutions Engineer (SE) at NetApp, you’ll serve as the technical lead within our CMS Commercial Sales Organization, CMS stands for Corporate, Mid-Market, and SLED. You’ll partner with a team of 2–3 Commercial Account Managers (CAMs) to design and position NetApp solutions that drive measurable business outcomes. Our CMS team is known for its energy, collaboration, and hustle. The pace is fast, the wins are big, and the opportunity to make an impact is huge. Success here means you’re out in the field, engaging partners, building trust with customers, and helping Account Managers win new logos and expand existing relationships.
KEY RESPONSIBILITIES
- Serve as the primary technical advisor for a high-volume commercial district, supporting multiple Account Managers.
- Collaborate with CAMs and channel partners to drive demand generation, enablement, and joint selling motions.
- Lead discovery conversations that uncover business outcomes, technical challenges, and solution opportunities.
- Architect and present tailored solutions that address customer needs across storage, cloud, and data management.
- Conduct product demos, technical workshops, and proof-of-concepts to showcase NetApp value.
- Manage a large mix of install base, expand, and whitespace accounts, typically between 300–500 accounts per rep.
- Maintain deep knowledge of NetApp’s portfolio and competitive landscape to guide customer strategy.
- Partner closely with internal teams to ensure successful implementation and customer satisfaction.
WHO YOU ARE
You’re the kind of SE who thrives on momentum, someone who enjoys the hustle, can hold a conversation with anyone, and gets energy from seeing customers light up when they connect the dots. You bring curiosity, grit, and the ability to lead your reps with great technical probing questions that uncover true customer needs. You don’t walk into meetings to talk about NetApp; you walk in to understand the customer’s world, their goals, challenges, and environment, and help design the right solution to move them forward.
You’ll love this role if you:
- Enjoy a fast-moving, high-volume sales environment.
- Have strong interpersonal skills and a consultative mindset.
- Know how to balance technical depth with business acumen.
- Are driven by both individual and team success.
- Believe that hard work, curiosity, and relationships drive results.
QUALIFICATIONS
- 5–8+ years of experience in pre-sales engineering, solutions architecture, or technical consulting
- Strong understanding of data storage, cloud, virtualization, and data protection technologies.
- Experience in a channel-led sales model is highly preferred.
- Proven ability to support multiple Account Managers and manage competing priorities independently.
- Excellent communication, presentation, and relationship-building skills.
- Self-starter with a passion for learning and solving customer challenges.
- Willingness to travel within the assigned territory
Compensation:
The target salary range for this position is 193,800 - 250,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.