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Senior Claims Product Support Engineer

3M Health Information Systems

3M Health Information Systems

Product, Customer Service
são paulo, state of são paulo, brazil
Posted on Feb 11, 2026
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Senior Claims Product Support Engineer

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

As a Senior Claims Product Support Engineer you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. The person hired for this position in the 3M Consumer Healthcare Business within Consumer Business Group will make an impact by:

  • Serving as Functional Subject Matter Expert on Claims and Substantiation
  • Maintaining global product claim sheet content to support sales and marketing, including reviewing new claims for adequate substantiation and clinical evidence
  • Completing Change Management Requests for assigned product lines, ensuring claims remain adequately supported and requesting clinical or other testing, as needed.
  • Creating or reviewing clinical, regulatory, marketing and toxicological documentation
  • Engaging with the global cross functional team to ensure global inputs and requirements (legal, regulatory) are incorporated into claims
  • Ensuring both Medical Device and Consumer requirements are met
  • Aligning with Legal on appropriate claims wording

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

  • Possess a bachelor’s degree in a science discipline (completed and verified prior to start) from an accredited institution. Individuals with non-scientific bachelor’s degrees from an accredited college or university may be considered with appropriate relevant technical experience.
  • Experience managing or reviewing product claims
  • Experience working in a regulated industry
  • Experience working with healthcare products
  • Advanced English speaking and writing competency

Additional qualifications that could help you succeed even further in this role include:

  • Strong problem solving, influencing and negotiation skills, with ability to work effectively on cross functional teams
  • Consumer claims and regulatory experience
  • Clinical experience
  • Medical Device Audit experience
  • Attention to detail
  • Experience leading programs without significant oversite
  • Proficient in Microsoft Office Tools

Work location:

  • Work location: This role follows an on-site working model, requiring the employee to work at least four days a week at the Sumare, Brazil site.

  • Travel: May include up to 5% domestic/international

  • Relocation: Not authorized

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

Grade:

T3

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.A 3M é um empregador que oferece oportunidades iguais à todos. A 3M não discriminará nenhum candidato baseado em sua raça, cor, idade, religião, gênero, orientação sexual, identidade ou expressão de gênero, nacionalidade ou deficiência.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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