Sales Operations Analyst
Adobe Software
JOB LEVEL
P40EMPLOYEE ROLE
Individual ContributorThe Opportunity
As a Sales Operations Analyst, your work will have a significant impact on the efficiency and effectiveness compensation processes. By handling compensation elements, aligning plans with role matrices, and ensuring accurate quota management, you will help maintain a fair and motivating compensation structure. Your deep understanding of compensation plan components and meticulous administrative checks will ensure the quality of our compensation setups, enabling accurate incentive and payment calculations.
Your attention to detail and ability to interpret and summarize compensation information will provide valuable insights for business decisions. Collaborating with multiple teams, you will facilitate high-quality communication and teamwork, ensuring that tools are used reliably, and issues are resolved promptly.
What you'll Do
- Management of Compensation Elements: Assignment of Compensation Plans, Alignment to Role Matrix, Rep Quota Management
- Compensation Plan Expert: Understand the mechanics of various compensation plans, including commission rates, SPIFFs, transactional crediting, measure types, etc.
- Incentive and Commission Calculations: Ensure the system and data setup to accurately calculate incentives and commission payments.
- Administrative Checks: Perform administrative checks to ensure the quality and completeness of compensation information and setup. Update and maintain critical information for compensation processes.
- Collaboration and Communication: Work closely with Sales Operations and Finance teams, maintaining high-quality communication. Enable teams to ensure the effective use of tools and resolve issues as a domain expert. Collaborate with the technical support team to answer system and tool questions. Adhering to SLAs to ensure timely and effective support.
What you need to succeed
- Bachelor’s degree or equivalent experience in business or technology subject area, preferably including course work related to data management and information systems.
- Technical abilities and a passion for learning and growth in this area.
- Experience in a professional technology firm environment working with compensation tools and supporting end user workflows.
- Experience with business intelligence tools such as MS SQL, PowerBI, PowerApps, Flow, Excel, and Anaplan is a plus.
- Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.
- Ability to operate with mentorship on new projects.
- Exceptional verbal and written communication skills.
- Attention to detail, balanced with the ability to distill complex issues down to the essentials.
- Ability to work as part of a team, and act as a subject matter specialist to meet ambitious goals and pre-defined measurement criteria.
- Maintain a high energy and positive outlook, with a contagious sense of humor that helps you to adapt to the changing needs of the business.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact accommodations@adobe.com.