Sr UX Content Strategist, Document Cloud GenAI
Adobe Software
JOB LEVEL
P40EMPLOYEE ROLE
Individual ContributorThe opportunity
Adobe Design Content Strategy (ADCS) team is looking for a Senior UX Content Strategist to join our team. We use our expertise in language and communication to shape experiences across Adobe products and services. Our work ranges from content strategy and in-product, UX writing to developing standards and guidelines for Spectrum, our design system, and beyond. Please note: This is not a content marketing or advertising copywriting role.
As a part of Document Cloud, you’ll be working on products such as Adobe Acrobat, Sign, and Scan (just to name a few) that are ubiquitous in the lives and work of more than 600 million monthly active users and span across a multitude of surfaces and platforms. As the fastest-growing cloud in all of Adobe, you'll be given the opportunity to design the future of documents for the everyday knowledge worker, solopreneur, and individual around the world.
The Document Cloud design team also has a strong legacy of innovation and continues to be recognized for groundbreaking work. We were honored in TIME’s Best Inventions in 2023 for our advancements in Liquid Mode, and again in 2024 for Acrobat’s AI Assistant. If you're passionate about designing intuitive experiences at this magnitude, we'd love to hear from you!
What you’ll do
In this role, you’ll embed with the Document Cloud team, working on product-led growth and usage efforts within generative AI technology. As a core design team member, you’ll play an integral part in crafting the next generation of productivity tools at Adobe. We are working on projects that help people consume, comprehend, create, and collaborate on documents in new ways. If you are enthusiastic about solving user problems and big technical challenges, this is your opportunity to work on some exciting and forward-thinking projects.
You’ll:
Embed with and serve as a core member of the Document Cloud design team
Be a motivated participant and design advocate within your product teams
Work alongside UX design, product management, engineering, research, machine learning scientists, legal, marketers, and other partners
Proactively identify and seek out areas where content strategy can make a difference in the user experience
Bring clarity, consistency, and quality to the way we design for our users across products and surfaces
Champion an inclusive, accessible, user-focused perspective, while also considering business needs and priorities
Connect the dots across multiple AI initiatives in Document Cloud, and create cohesion and through-lines to other AI initiatives across Adobe products and services
What you need to succeed
Must-haves:
A proven track record for developing a content strategy, and tactically writing and designing toward that strategy
Experience working on growth projects and experimentation and have a passion for working in a fast, iterative way
Deep experience leading product content design efforts with cross-functional stakeholders and collaborators
Ability to grasp the product strategy and augment it with new ideas and approaches
Exceptional writing, communication, and storytelling skills, and a sharp attention to detail
Ability to present and build consensus around your ideas, create coalition, and build support
Strong systems thinking and the ability to practice content design across a sophisticated, interconnected product ecosystem
Knowledge of inclusive, accessible content and design practices
4+ years of experience in content strategy, content design, UX writing, information architecture, or a related field
Nice-to-haves:
Experience with, and a point of view on, document management
Knowledge of localization and internationalization
Experience leading AI/ML initiatives
Experience in working in a large organization with a diverse set of offerings and customers
Experience working on a highly visible brand or a legacy product offering
How to apply
To be considered for this role, please submit your resume and portfolio. In your portfolio, we’d like to see a strong writing foundation and a systems-thinking approach. We’d also like to understand your process, from defining the problem to launching a solution, and how you bring others along in your work.
About Adobe Design
Adobe Design creates tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.
Internal Opportunities
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At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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