Director of AI/ML Customer Engineering
Adobe Software
JOB LEVEL
M60/P60EMPLOYEE ROLE
People ManagerThe Opportunity
We are the market leader in software products and services for the creative, genAI & marketing ecosystem with Creative Cloud, Document Cloud, Express, Firefly, and Experience Cloud. Reporting to the VP, New Business Ventures, you will foster a culture of customer empathy and orientation, have strong intuition for meaningful business impact, have a passion for coding & tinkering, and a deep curiosity about the application of new technologies (e.g., generative AI, creative workflows, document efficiency, marketing outcomes).
You will be a player-coach who manage a small team of GenAI & Creative Technologists to deliver practical customer solutions and product prototypes to solve hard problems.
What you'll do
Understand customer pain points & business needs and translate that into technical solutions
Ideate, design and code product and workflow prototypes using knowledge of creative production, marketing workflows, Adobe APIs, and external APIs
Work across internal research & engineering teams to build prototypes using existing and new available technologies.
Use other new technologies (e.g., products, APIs) and synthesize technical trends and impact to Adobe (so-what, then-what)
Serve as technical expert on new technologies in Adobe Firefly Services (APIs), Creative Cloud technologies, and corresponding Digital Experience APIs and technologies
Script & record compelling technical demo videos that bring product truth to life.
Present product demos at CEC/customer/events/developer audiences & relevant Adobe leadership meetings
Can foster a great team culture and produce insights & prototypes
What you will need to succeed
Minimum technical skills: JavaScript / Node.JS (server-side, front end), API tools (Postman, App Builder), HTML/CSS, React (Spectrum or similar), Python a plus, Low-code connectors a plus (PowerAutomate, Zapier, Mendix), ML Framework knowledge (Pytorch, Hugging Face Accelerator), Distributed cloud compute knowledge (K8s, Slurm)
A minimum of six years as a developer (full-stack preferred, familiar with API methodology/usage)
Technical experience across creative, document, digital experience, generative AI, and workflow/low-code spaces (e.g., image editing, video, audio, 3D, analytics, work management, pdf)
Work-well across functions, research and engineering teams
Ability to storyboard, produce, and edit your own demos using Pr, Ps, AEM, Workfront, Frame, Express etc. Capable of conveying sophisticated technical and product ideas.
Build the future mindset & around the corner thinking. Analytical and strategic problem solver, adept at using data to advise decisions.
Founder-style ownership and work ethic. Ability to working autonomously, track-record of delivering on-time
Flexibility to travel as needed ( 20% of month)
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least 12:01 AM Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $179,300 -- $354,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
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At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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