Senior Technical Consultant
Adobe Software
JOB LEVEL
P30EMPLOYEE ROLE
Individual Contributor
Job Description
The Opportunity
Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, crafting, implementing and configuring work management solutions using the Workfront platform.
This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to improve the client experience, growing satisfaction and retention.
What you'll Do
- Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
- Lead technical discussions with customers throughout project delivery
- Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to craft and implement integrated solutions for the customer
- Be responsible for technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
- Solve technical issues by confirming the validity of the problem and providing validated solutions
- Provide post-deployment technical support for issues related to customer integrations
- To assess integration needs/requirements, determine solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
- Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying vital Workfront configuration to support the integration approach.
What you need to succeed
- Bachelor’s degree with + years of overall experience in Software development.
- Proven ability in client facing integration and/or implementation work (integration, software development, networking, operations, etc.)
- Strong communication skills and partner management
- Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
- Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
- Familiarity with relational databases / SQL
- Experience with Data migration from previous client tools & systems
- Deep technical, analytical, and troubleshooting skill
- Ability to prioritize challenging tasks in a fast-paced, dynamic environment
- Experience implementing solutions in a SaaS-based environment
- Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
- Experience working with 3rd party software integrations
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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