Analyst, Order Management
Adobe Software
This job is no longer accepting applications
See open jobs at Adobe Software.See open jobs similar to "Analyst, Order Management" AnitaB.org.JOB LEVEL
P20EMPLOYEE ROLE
Individual ContributorThe Challenge
Order Management serves as a core business partner within the finance organization focused on the analysis of data from several sources and the development of scalable solutions to ensure accurate booking and reporting of revenue. We provide world-class support to our customers through collaboration across the organization. Our team promotes a dynamic culture, fostering personal growth and career development.
What you’ll do
- Acquire and maintain in-depth knowledge of Adobe’s Digital Media software sales models including Consumer & SMB subscription & license buying programs; box product & digital channel partner ecosystem; enterprise subscription and term licensing programs; multiple volume transactional solution programs including maintenance & support renewals.
- Utilize SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes.
- Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve them during the deal negotiation process.
- Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking/recording using SQL, Excel and Tableau/Power BI report.
- Partner with the department’s cross-geo/organizational teams focused on data management, innovation, integration (acquisitions), and enablement, to find opportunities to drive efficiencies through streamlining processes and system improvements.
- Work cross-functionally with multiple internal Adobe Departments (Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.), Enterprise Customers, and Partners.
- Support increased workload and additional hours when required-i.e. month/quarter end
What's needed to succeed
- Excellent written and verbal communication skills, and proficiency in Microsoft Excel
- Meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative, and confident.
- Competence with information management tools - SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications.
- Demonstrable experience in a role involving ‘critical thinking: i.e. ability to analyze complex deals, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting.
- Excellent interpersonal and customer-oriented communication skills.
- Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time-based on changing priorities.
Highly Desirable
- Bachelor’s degree or equivalent in a numerate or business field
- Minimum 2 years of Order Management (or similar) experience in this sector.
- Familiarity with SQL, Alteryx, and/or SalesForce reporting.
- A proven ability to build strong, trust-based relationships with business partners across the organization.
- Knowledge of revenue recognition rules/requirements related to software/services
- Good knowledge of operational quote to cash business processes.
- Exposure to contract negotiation/drafting, including Legal and Financial Governance
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
This job is no longer accepting applications
See open jobs at Adobe Software.See open jobs similar to "Analyst, Order Management" AnitaB.org.