Director of Machine Learning
Adobe Software
JOB LEVEL
M60/P60EMPLOYEE ROLE
People ManagerThe Opportunity
We’re looking for a Director of Machine Learning to lead our efforts in designing, developing, and scaling machine learning systems that revolutionize creativity for millions of users around the world.
As the Director of Machine Learning on the Data, Growth & Platforms team focused on Digital Media, you will lead a high-impact, multidisciplinary team of ML/AI engineers and data scientists dedicated to transforming Adobe’s go-to-market (GTM) and revenue strategies through machine learning.
You will define and oversee the ML strategy and model landscape, ensuring alignment with core business outcomes. Your team will drive the development and optimization of models that power GTM motions across routes to market, working in close partnership with other ML teams, Engineering & GTM collaborators. You will also play a key role in operationalizing models through Adobe’s personalization platforms.
Your work will directly influence critical business initiatives - enhancing and personalizing customer experiences across Adobe’s key surfaces, deepening customer understanding, and optimizing revenue across both B2B and B2C contexts, including payments and retention. By applying innovative research to high-impact challenges, you will deliver measurable business outcomes at scale.
What You'll Do:
- Leadership & Strategy: Define and drive the vision for scalable, responsible machine learning systems that power and optimize Adobe’s GTM strategies across both B2B and B2C. Direct a team of managers, ML engineers, data scientists, and engineers to deliver innovations that elevate customer experience and generate measurable business impact.
- Team Building & Mentorship: Recruit, mentor, and develop a high-performing, inclusive team. Promote a culture of innovation, technical excellence, and outcome-focused execution.
- ML System Architecture: Oversee the design and implementation of robust data pipelines, model training workflows, and scalable infrastructure to support use cases including customer segmentation, personalization, lifecycle marketing, and revenue optimization.
- Multi-Functional Collaboration: Work with sales leadership, marketing, product, data, and engineering teams to see opportunities, align on priorities, and translate business needs into ML-powered solutions. Collaborate closely with other ML and advanced analytics teams across Adobe to ensure alignment, share standard processes, and scale impact across the company.
- Model Deployment at Scale: Lead efforts to ensure performance, reliability, and cost-efficiency of production ML models, supporting both real-time and batch use cases across the customer journey.
- Innovation & Business Impact: Apply innovative ML research, including recommender systems, reinforcement learning, predictive modeling, and causal inference—to GTM domains. Focus on delivering solutions that are not only technically innovative but also drive tangible business value across acquisition, engagement, retention, and payments.
What You Need to Succeed
- MS or PhD in Computer Science, Machine Learning, or a related technical field.
- 10+ years of experience building and scaling ML systems, with at least 3 years in a technical leadership or management role.
- Technical Expertise:
- Deep experience in training and deploying deep learning models using frameworks like TensorFlow and PyTorch.
- Good foundation in neural architectures including CNNs, RNNs, transformers, GANs, and more.
- Proficiency in Python and familiarity with modern software engineering practices such as version control (Git), CI/CD, and agile development.
- ML Infrastructure & MLOps:
- Proven experience working with large-scale datasets, model training, optimization, and deployment.
- Expertise in MLOps practices—including code, data, and model management.
- Familiarity with cloud platforms such as Azure and AWS.
- Communication & Influence: Outstanding communication and collaborator leadership skills, with a proven ability to influence both technical and executive audiences.
- Problem Solving: Strong analytical and critical thinking skills with a track record of delivering impactful solutions.
Nice to Have
- Prior experience in media, graphics, or creative tools domains.
- Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, CVPR).
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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