Product Manager, Platform Experience
Adobe Software
JOB LEVEL
P30EMPLOYEE ROLE
Individual ContributorThe Opportunity
Adobe’s Digital Media Sales Strategy & Operations team strives to achieve operational excellence and efficiency for our B2B sales teams through strategic product roadmaps and AI-driven initiatives. Our team’s mission includes accelerating sales velocity through advanced Sales Systems & Tools, designing innovative operating models, and implementing sales efficiencies across global support functions.
This Product Manager role focuses on large-scale, enterprise-wide ground-breaking CRM and tools initiatives, starting with our high-priority Microsoft Dynamics migration. This role requires both technical expertise and strategic business insight to shape and deliver transformational solutions.
What You'll Do
Serve as the business owner for the Digital Media Field Sales Dynamics Transformation Program, driving design principles, business alignment, decision-making, and program execution.
Lead requirements gathering, business process documentation, and functional specifications, ensuring alignment with organizational goals.
Champion best practices for CRM processes and sales architecture, designing scalable solutions tailored to evolving business needs.
Collaborate with cross-functional teams across all project value streams and work streams to ensure seamless execution.
Act as the technical owner, defining global roadmaps, managing system migration timelines, and establishing robust design principles.
Lead the architecture design and roadmap development, ensuring high-quality documentation for successful implementation.
Oversee the integration of Microsoft 365, Dynamics, and other AI-driven tools to enhance CRM capabilities and sales processes.
Drive alignment between business goals and IT/Cloud-Tech implementation, including comprehensive change management support.
What You’ll Need to Succeed
7+ years of experience in technology consulting, product management, or sales systems strategy.
Experience in Microsoft 365 ecosystem, including Dynamics 365, Power Platform, Teams, and SharePoint, with experience managing complex integrations.
Knowledge of AI technologies (e.g., Azure AI, Copilot, OpenAI models) and experience in embedding AI into CRM and sales tools.
Demonstrated success in data migration and customer migration initiatives within enterprise environments.
Background knowledge in Data Modeling when working with technology teams, with strong focus on thinking long-term scalability to accelerate onboarding of additional products and business teams on CRM and 3rd Party applications.
Strong background in business process mapping and technical requirements gathering.
Experience with B2B CRM/Tools systems, including Salesforce and other leading platforms.
Exceptional project management skills, with the ability to manage competing priorities in a fast-paced environment.
Outstanding verbal and written communication skills, with the ability to convey complex technical concepts to business stakeholders.
Proven ability to deliver enterprise-wide transformations by aligning business processes with cutting-edge technology solutions.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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