Sr. Product Manager, Education Segment, Adobe.com
Adobe Software
JOB LEVEL
P40EMPLOYEE ROLE
Individual ContributorThe Opportunity:
Adobe.com ranks among the most visited websites globally and serves as a key touchpoint for our customers. Our web product management team is dedicated to creating a world-class web experience. We're actively working to boost acquisition and engagement within our education segment across various customer groups. In this role, you'll collaborate with cross-functional teams to enhance our customer experience on Adobe.com while also supporting product launches and site optimizations to drive business outcomes!
What you’ll do:
- Be a part of building the strategy in delivering an outstanding Education web journey on Adobe.com. Collaborate with UX Design, Engineering, GTM, Product, Legal, and Customer Support to rapidly conceptualize Education segment web journeys and launch ideas and innovations.
- Use data, customer insights, and industry benchmarking to find opportunities to build innovative capabilities and compelling user experiences.
- Define measurable goals and metrics, set priorities, and run a backlog of features and functionality; work with engineering, design, and QA to meet those requirements.
- Build and prioritize a 6–12-month roadmap and determine the best implementation method and schedule. Make thoughtful trade-offs to balance quality, customer value, and schedule.
- Design and conduct product discovery and optimization experiments using quantitative (A/B tests) and qualitative techniques.
- Identify, prioritize and drive resolution for project issues. Assess and report on the results of initiatives against key performance indicator targets.
- Detailed understanding of business and product strategy to present and influence decision-making of concepts, business rationale and key findings to partners and senior leaders.
What you'll need to succeed:
- MBA (preferred) or BA/BS with a minimum of 5 years of product management or equivalent experience.
- Experience in building site experiences by digging into customer needs, research, and data.
- Proven excellence in the areas of multi-variate testing, fast iteration testing, and incorporating insights from testing to product innovation.
- Proficiency defining roadmaps and delivering with teams that employ agile software development methodologies.
- Experience writing detailed product requirements and user stories.
- Ability to handle issue resolution and mitigate risk to the product roadmap.
- Highly analytical; strong focus on using data to drive decisions, define and achieve measurable key results for the site. Comfortable in working with complex problem spaces and an ability to manage open-ended design projects that may be ambiguous or ill-defined.
- Self-starter with a consistent record of successfully kick-starting new initiatives and driving complex issues through analysis and resolution.
- Results-focused, attention to detail and follow-through, and ability to work effectively at all levels within the organization and with partners.
- Excellent written and communications skills. Equally able to talk to and influence engineers, senior executives, and customers. Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations.
- Familiarity with experience design, including real examples of customer validation techniques, including user research, usability testing, and journey mapping.
- Experience in Education vertical a plus.
- Ability to balance several initiatives and shift priorities as needed.
- Ability to easily cross between high-level strategy to day-to-day implementation.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
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Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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