AI Agent Engineer
Adobe Software
JOB LEVEL
P50ADDITIONAL JOB LEVELS
P40-
EMPLOYEE ROLE
Individual ContributorThe Opportunity
We are looking for a hands-on, systems-oriented AI Agent Engineer to design, build, and maintain intelligent agents that drive automation and business impact across the enterprise. This role is responsible for the full lifecycle of agent development — from design to versioning, orchestration, and continuous learning.
You’ll contribute directly to scaling our AI strategy by engineering reusable components, optimizing agent workflows, and ensuring real-world performance in production environments.
What you'll Do
Agent Development
- Build and fine-tune specialized AI agents for targeted customer experience use cases such as discovery, support, and lead qualification
- Implement prompt engineering strategies, memory handling, resource management and tool-calling integrations
Multi-Agent Communication
- Adopt agent-to-agent communication protocols and handoff mechanisms to enable cooperative task execution and delegation
- Build orchestrated workflows across agents using frameworks like LangChain, AutoGen, or Semantic Kernel
Templates & Reusability
- Create reusable agent templates and modular components to accelerate deployment across business units
- Build plug-and-play configurations for domain-specific requirements
Lifecycle Management & Monitoring
- Track and improve conversation quality, task success rate, user satisfaction, and performance metrics
- Automate monitoring of agent behavior using observability tools (e.g., Arize, LangSmith, custom dashboards)
Continuous Improvement
- Implement learning workflows, including human-in-the-loop feedback and automatic retraining
- Refine prompts and model behavior through structured experimentation and feedback loops
Maintenance & Governance
- Handle knowledge base updates, drift detection, performance degradation, and integration of new business logic
- Ensure agents stay aligned with evolving enterprise data sources and compliance requirements
Deployment
- Manage agent versioning, testing pipelines (unit, regression, UX), and controlled rollout processes
- Collaborate with DevOps, QA, and infrastructure teams to ensure scalable deployments
What you need to succeed
- 3–5+ years of experience in AI/ML engineering, NLP systems, or backend development
- Strong proficiency with LLM frameworks (e.g., OpenAI APIs, LangChain, RAG pipelines)
- Experience building conversational agents or workflow bots in production environments
- Familiarity with cloud platforms (AWS/GCP/Azure), REST APIs, Python, and containerization (Docker, K8s)
- Comfort with prompt design, vector databases, and memory handling strategies
Preferred Qualifications
- Experience with multi-agent frameworks or agent orchestration systems
- Familiarity with observability tools, data labeling workflows, or synthetic data generation
- Background in conversational design or dialogue management systems
- Degree in Computer Science, Data Science, Engineering, or a related field
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
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