Principal Technical Program Manager (TPM), Outbound
Amazon
DESCRIPTION
The Outbound Communications Services team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email, SMS, WhatsApp and Push endpoints. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real-time feedback from the endpoints to create closed loop optimizations. We are passionate about building scalable, well-designed software which processes billions of transactions with high throughput. We constantly improve our technical foundation and customer experience. As a Principal Technical Program Manager on the team, you’ll have huge impact on how customers, including friends and family, engage with Amazon.
We’re looking for a strong technical leader who enjoys working with cloud-scale global systems from the ground up, and who wants to help shape the roadmap for how Amazon communicates with it's customers globally. As one of the senior leader on our team, you’ll work closely with our engineering staff, partner teams, scientists, and our executive team to design and execute your team’s vision. You will guide a team of smart software engineers to architect and develop the right technical solutions to meet the team's multi-year vision.
For this role you will be managing a complex project that involves many partner teams across Amazon with a high degree of business ambiguity. You will partner closely with the engineering teams to understand technical risks and opportunities to improve processes. Successful candidate will have an established track record of delivering complex distributed software systems, keen technical aptitude, excellent project management skills, solid communication skills, and be dedicated to achieve results in a fast paced environment.