Sr. Product Manager - Tech , Global Payments Tech
Amazon
DESCRIPTION
Are you passionate about taking ideas from concept to scale?
Are you relentless in your pursuit of building great products for customers, always wanting to push the boundaries?
Are you excited about working with a tightly-knit supportive team with a shared vision for the future of global payments?
Join the Amazon Global Payments Tech Product team! We are revolutionizing payments for customers across the world, processing billions of dollars in purchases in over 150 countries. We build and operate the infrastructure that is a foundation for every Amazon business. We power the most secure and trusted commerce experiences.
We are looking for a talented individual to join us as Senior Product Manager (Technical), and connect with customers to help own and drive strategy for a flagship product. In this role, you will work with both internal business lines as well as external customers, define the long term strategy, build out the product roadmap, define product features and work closely with the development teams to incorporate launch new products. You will have the opportunity to work with a range of technical and business teams to accelerate Amazon’s growth. It doesn’t get bigger than this.
You are a good fit if:
You have an instinctive understanding of a good product, and can raise the bar on customer-focused thinking.
You can dive into technical details and ask engineers insightful questions about the services and systems you influence.
You understand the systems and technologies behind your product, their limitations, scaling factors, boundary conditions and reasons for architectural decisions.
You are a self-starter who is able to work in an environment of high complexity and ambiguity, breaking down the big picture into actionable goals.
You think long-term and can balance diverse and conflicting customer needs, and converge on outcomes that earn customer loyalty.
You are able to communicate your ideas and vision through well-researched working-backwards documents like Press Releases and FAQs.
You have persistence and grit, never hesitate to challenge the status quo with data and metrics.
It is a great opportunity for a seasoned product manager to lead several highly visible cross org initiatives as we strive towards our vision. This role requires an individual who can balance feedback from both internal clients and key stakeholders to create the best experience for both. Your responsibilities will include, defining product features, and working closely with development teams incorporate those features into the product.
Key job responsibilities
You will be responsible for:
- Managing the lifecycle of technology products and features (customer experience, vision, strategy).
- Influencing technical priorities and business strategy through data-driven contributions, working directly with engineering managers and principal engineers.
- Identifying new opportunities and potential customers that align with product and strategic growth of the company.
- Driving product discussions, commissioning market research, usability studies and focus groups.
- Developing product plans with clear measurable success criteria, using mechanisms and metrics (KPIs, funnels, conversion, awareness).
- Evangelism, branding and marketing of the product.
Successful applicants will have experience defining products, leading cross-functional teams, and communicating to a large number of stakeholders. You’ll also need to be able to communicate clearly and effectively to all levels of the company, both in writing and in meetings.
On this team, you’ll get to wear many hats, work fast and smart, and iterate quickly. We are looking for someone who is ready to take ownership of a strategic business priority and join a tightly-knit team tackling a very interesting and challenging opportunity.
Day to Day:
Collaborate with internal Amazon businesses around the globe to define solutions to serve their purchase experience and payment needs
Work backwards from the customers and internal clients to build, develop and manage the product road-map for your services and features
Collaborate with, Sr. Engineers, Product Managers and Data Scientists to bring new innovations to the platform
Define, track and analyze metrics related to overall performance, client metrics, operational metrics and service adoption.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.