System Development Engineer, Last Mile Prod DSP
Amazon
DESCRIPTION
The Last Mile tech team in Hyderabad is looking for a System Dev Engineer who will work alongside Delivery Associate Lifecycle Management (DA-LCM) tech and product team in amazon transportation organization. SysDev Engineer will be specializing in Tech and OE frameworks used within last-mile and DSP tech teams.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and scaling, implementing the fix for internally developed code, performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on DA-LCM team software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Key job responsibilities
As a System Development Engineer you will:
* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements
* Directly work with development team to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions
* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools
* Build tools and automation to optimize the system, simplify processes, etc.
About the team
DSP (Delivery Service Partner) tech's vision is to be the tech that powers world’s best owner-operated business opportunity, empowering small business owners to build high quality and sustainable logistics companies. DSP Tech powers the tech that supports annually ~10 billion packages through last mile operations and support 90+% of AMZL package volume.
Our foundational tenets of building from global from day 1 and being multi-program aware & multi-tenant tech brings multiple tech opportunities at scale. We are continuously working on exceeding customer experience expectations, building on our mobile first strategy and building highly evolvable tech systems.