Software Development Engineer, Category Tech
Amazon
DESCRIPTION
As part of consumables business, we strive to make Amazon one stop shop for all the daily needs of a customer by making customer journey effortless. Our mission as category tech team is to create innovative solutions to meet specialized needs of everyday essentials categories to delight our customers & Selling partners. We simplify product discovery, personalize purchase experiences, enable complaint access to Regulated products selection, optimize category operations and enhance vendor tooling across all EE categories. As part of this team, we would be working closely for customers across Pets, Beauty, baby, household goods, health and other every day essentials categories. Right now team is working on a confidential project to unlock a new selection to Amazon business (a rare and unique opportunity). There are challenges across all aspects of customer journey dealing with a regulated product as they need to abide by special regulations.
We are the category Tech Team - a group of engineers, product managers and designers focused on helping customers discover and purchase the right products. Our customers care for their needs, and Amazon cares too. The business is growing fast, and most important the team is building features that impact hundreds of millions of customers!
THE CHALLENGES WE WILL TACKLE
As with every project within Amazon, we work backwards from our customer's needs, address the problems they meet and innovate on new technologies. Our team will tackle problems such as:
- Unlocking a new category of selection at amazon for customers to purchase.
- Simplify the process of choosing the right product.
- Automate all recurring purchases.
- Personalize customers' search and shopping experiences to help them find useful products. These preferences will be automatically inferred or directly declared by our customers.
- Make Amazon a trusted resource for all the regulated products.
- Provide expert advice and information to help guide our customers in their decision making process.
THE TECHNOLOGY & WORK
In order to achieve our vision, we think big in tackling user experience and technology problems. We build engaging experiences and use the latest technologies (such as Gen AI LLM models for data manipulation ) to solve our customer's problems:
- Data privacy. All our technology needs to be build keeping data privacy for customers in mind. Earning trust with our customers is an important factor for our team.
- Amazon scale systems. All our technology needs to work at Amazon scale, serving hundreds of millions of customers with millisecond level latencies.
- Big data & analytics. Amazon is data driven and a strong data backbone is necessary in our systems. We build upon core AWS services such as EC2, S3, DynamoDB, etc. If you are interested in learning or gaining expertise, join us.
- Personalization and machine learning. All technologies will be used in experiences adapted to what customers need, want or prefer. We will be working with advanced machine learning technologies to tackle these problems.
About the team
OUR CULTURE AND YOU
We are a tightly knit group that share our experiences and help each other succeed. We love hard problems and like to move fast in a growing team and changing environment. We use data to guide our decisions and we always push the technology and process boundaries of what is feasible on behalf of our customers. The most successful members of our team are obsessed with helping our customers in creative ways, bring clarity to ambiguity through data driven experimentation and have bias for action. If that sounds like an environment you like, join us.