Support Engineer, CMT, CMT Systems

Amazon

Amazon

Customer Service
Bengaluru, Karnataka, India · Bengaluru, Karnataka, India · Karnataka, India
Posted on May 28, 2025

DESCRIPTION

Imagine being part of a team where your ideas have the potential to impact millions of consumers worldwide. Amazon pricing team
is looking for a Support Engineer (DevOps, Systems, networking and Software Engineering skills) to own the existing infrastructure / create new infrastructure and automating operational/development work. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team. You will become intimate with the architecture of our systems and be responsible for diving deep into code, and developing solutions for our customers and services.


Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing operational issues, developing monitoring solutions, performing infrastructure maintenance and configuration, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development, updating/enhancing our current software, automation of support processes and documentation of our systems.