Product Manager - Loyalty, PSME VARIABLE
Amazon
DESCRIPTION
Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries.
The Amazon Business Prime team is hiring a Product Manager to own and lead international expansion of its new customer loyalty program. This is crucial role in a high-growth area which offers candidates the chance to build a strategic program for Amazon with visibility all the way up to the senior leadership. The role is global in scope, spanning 8 marketplaces and growin
Key job responsibilities
Drive the international strategy and expansion of Amazon Business's loyalty program, adapting the core US offering to meet unique market needs and regulatory requirements.
Work backwards from B2B customers across different regions to create locally relevant offers that provide meaningful value while maintaining program consistency.
Partner with local Amazon Business teams across EU, Canada, Mexico, and Australia to build and execute market-specific roadmaps.
Collaborate with regional marketing teams to develop go-to-market strategies that resonate with local business customers.
Work with international category leaders, vendor managers, and sellers to drive program awareness and adoption in each market.
Analyze regional customer insights through UX research, Customer Service, and Business Intelligence to identify and resolve friction points.
Lead cross-functional teams across multiple time zones to deliver program improvements.
Ensure compliance with local regulations and adapt program features accordingly.
About the team
Business Prime is a paid subscription service for verified business, charity or government organizations that provides the familiar Prime shopping experience end users love at home, with pricing plans and benefits that are suited for work. Business Prime now serves over a million employees in organizations throughout the world. Our customers range from government entities with tens of thousands of users to sole proprietors.