Manager, Product Design, Ring
Amazon
DESCRIPTION
The Manager, Product Design is responsible for leading and scaling Ring.com's digital design experience, encompassing both user experience (UX) and user interface (UI) design. This leader will drive the visual, interaction, and experience design strategy for Ring's digital presence, ensuring cohesive interactions through innovative systems and patterns. Working in close partnership with content design and product management leadership, they will create seamless touchpoints that connect Ring's physical and digital worlds while ensuring design solutions align with product strategy and business goals. Through synthesis of customer insights, market trends, and business objectives, they will inform UX and UI decisions, establish scalable design systems, and drive continuous improvement in user engagement, accessibility, and conversion.
This position requires flexibility to work across multiple time zones, with regular domestic and international travel for in-person meetings, events, and workshops.
Key job responsibilities
- Partner with content design and product management leadership to align design strategy with product roadmaps and business goals
- Define and scale Ring.com's design system, establishing frameworks for consistent user experiences
- Lead end-to-end design processes, driving cross-functional reviews and strategic product decisions
- Use quantitative and qualitative data to inform design decisions and present to executive stakeholders
- Drive strategic alignment across organizations, advocating for design excellence and user-centered processes
- Guide teams toward cohesive approaches while clearly communicating complex concepts
- Implement measurement and optimization frameworks for continuous design improvement
- Set design vision and optimize team structures to meet business objectives
- Balance design solutions with technical constraints and customer education needs
- Manage complex digital product initiatives across multiple workstreams
- Foster cross-functional collaboration and innovation
- Develop and mentor designers within the organization
- Represent product design at the executive level, securing resources and driving strategic initiatives
A day in the life
You'll lead Ring.com's product design team, aligning digital experiences with Ring's broader portfolio vision. You'll set objectives for the design organization in partnership with product management and content design leaders, champion user-centered design thinking, and optimize customer journeys using sophisticated analytics. Working hand-in-hand with these key partners, you'll ensure that design vision and execution are tightly integrated with product strategy and content systems. You'll foster innovation within your team, represent Ring's design philosophy externally, and lead initiatives to create transformative digital products that enhance our smart security offerings and drive market growth.
About the team
The Creative and Design Group (CDG) is a collaborative, multi-disciplinary organization of designers, engineers, writers, researchers, product managers, and program managers working together to bring the RBKS product vision to life. We enjoy what we do, have big ideas, and tackle complex problems by taking risks that drive global solutions. In every work stream, we immerse ourselves in insights, and invent on behalf of our customers. We brainstorm scenarios they will benefit from and solutions to pain points—crafting innovative products that aim to connect the physical and digital customer journey.