Principal Product Manager - Tech, Intellectual Property Protection
Amazon
DESCRIPTION
Every day, millions of brands, sellers, and customers rely on Amazon’s marketplace integrity. The Intellectual Property Protection (IPP) team’s vision is to build a world free of counterfeits and infringing products – where customers feel confident about every purchase and brands can safely grow their businesses. Our team designs and builds high-performance software systems using machine learning to identify and prevent abuse on behalf of brand owners worldwide.
We are looking for a motivated, entrepreneurial, high-judgment Principal Product Manager - Tech to lead the next generation of seller-facing protections and enforcement transparency. In this role, you will own end-to-end product strategies that enable fair enforcement, reduce seller friction, and improve clarity and consistency in how IP-related actions are communicated and remediated. You will develop new scalable solutions and intuitive experiences that help sellers understand, appeal, and avoid violations—strengthening trust in the enforcement process while upholding catalog integrity.
Key job responsibilities
As a Principal Product Manager - Tech for Seller Experience, you will:
• Define and drive technical product strategy for seller-facing systems and interfaces that support scalable, fair, and comprehensible IP enforcement
• Manage the effectiveness metrics and business impact of seller experience improvements across Amazon’s global stores
• Create, prioritize, communicate, manage, and execute roadmaps for tools and messaging systems that support sellers through enforcement lifecycles
• Bring innovative ideas to protect brand integrity while ensuring legitimate sellers can succeed with clear guidance and fair recourse
• Report progress and influence decisions with executive leadership, representing both enforcement goals and seller trust metrics
• Work closely with ML scientists, engineers, and policy teams to invent remediation and prevention solutions that are technically sound and policy-aligned
• Interface with global brands and sellers to understand requirements, pain points, and evolving abuse patterns
• Set clear, measurable quality goals for seller transparency, resolution speed, and experience satisfaction
• Drive technical decisions that balance customer trust, seller fairness, and operational efficiency
About the team
The Intellectual Property Protection (IPP) team is at the forefront of Amazon’s efforts to ensure that customers can shop with confidence and that brands and sellers can thrive on a fair, trusted platform. Every day, millions of customers rely on Amazon to deliver authentic products—while millions of sellers and brands trust Amazon to protect their rights and reputations. Our mission is to detect, prevent, and remediate IP violations at scale, balancing brand protection with fair treatment for sellers and a seamless experience for customers.
Our solutions range from advanced machine learning systems that detect bad actors to scalable enforcement tooling and messaging systems that support transparency and fairness. We work across legal domains (trademark, copyright, patent, design rights) and geographies, navigating complex regulatory environments while maintaining a relentlessly customer-obsessed lens.