Sr. Product Manager - Tech, Ring Business
Amazon
DESCRIPTION
We are looking for a Senior Technical Product Manager to build experiences and services for our business customers as we look to build out the Ring Business Experience focused on delivering value for SMBs. You will build solutions that directly address the unique security and operational needs of our business customers. In this role, you'll thrive on cross-functional collaboration, technical prowess, and a keen business sense—propelling us towards seamless device experiences and raising the bar on performance.
Key job responsibilities
• Organize pre-launch product testing (trials);
• Run customer researches, expert interviews and competitors’ analysis to understand pain points and gaps;
• Define mechanism collect customer feedbacks and translate those feedback into a product roadmap;
• Identify product opportunities to better serve SMB customers, size effort and opportunity, write PRFAQs and BRDs;
• Partner with US Product and Eng team to define the SMB product roadmap for international countries and overseen the development till launch;
• Provide reporting for SMB: deliver weekly and quarterly business reviews (WBR & QBR) to measure performance and guide strategy optimization.
About the team
Since 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell to the award-winning Ring Alarm and Ring Alarm Pro systems, Ring’s smart home security product line, as well as the Neighbors app, offers users affordable, innovative security options for the home and neighborhood. No matter what customers are looking for, Ring has a variety of devices, services, and features to meet a wide range of security needs.