Sr. UX Designer, eero

Amazon

Amazon

Design
Seattle, WA, USA
Posted on Jul 3, 2025

DESCRIPTION

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.

We’re looking for a Senior UX Designer to help define and grow our mobile app experience. Our core consumer team, consisting of product managers, engineers, and UX designers, works on key features for eero’s bar-raising software products. You will have a significant impact on our business as you lead, define, and drive UX for eero's mobile app. You will influence technical design and product direction. Along the way, you’ll have the opportunity to do end-to-end, customer-obsessed product design from early-stage research to high-fidelity prototyping. You must be a collaborator and strategic thinker, as you will be working side by side with other functions to bring your designs to life. As a design leader, you’ll advise and mentor other designers.

Key job responsibilities
- Work autonomously while balancing design quality within technical constraints and business requirements
- Engage with our partner and end users a to understand their needs and design experiences that guide them through onboarding, education, troubleshooting and understanding eero products and services
- Use customer research, wire-framing, rapid prototyping, and usability testing to invent and validate designs
- Consume, improve, and contribute to the eero design library; develop and maintain design documentation for shared patterns and components.
- Influence and collaborate with stakeholders from Product, Engineering, Customer Experience, Brand, and Marketing
- Work closely with other designers to gather feedback, build consistency, and critique each other’s designs; encourage team members to learn and grow skills


A day in the life
You love being part of a highly collaborative team that’s growing, building, and shipping at a fast pace. Each day, you’re using customer and partner feedback to constantly bring a customer-obsessed perspective to your design solutions. You design and iterate quickly based on data. You’re busy finding ways to invent or improve design standards and best practices for the team.

About the team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:
- https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&keyword%5B%5D=eero