Software Development Manager, Crossborder CX and Personalization Tech
Amazon
DESCRIPTION
Lead a team revolutionizing how millions of customers shop globally on Amazon as the Software Development Manager for Cross Border Customer Experience. We're building solutions that enable customers worldwide to easily discover and purchase products across Amazon's global marketplaces through sophisticated marketing, personalization, and localization technologies.
This is an opportunity to:
1. Shape the technical direction of global e-commerce features that make international shopping feel local and effortless
2. Drive solutions that help customers worldwide access Amazon's vast selection of products
3. Foster a culture that combines customer obsession with technical innovation
4. Develop world-class engineering talent
If you're passionate about solving complex technical challenges at global scale and leading teams that create exceptional customer experiences, we want to hear from you. Join us in transforming how the world shops across borders.
Key job responsibilities
1. Lead and mentor a high-performing engineering team developing cross-border shopping experiences used by millions of customers daily
2. Drive technical solutions for personalized recommendations, marketing, and localized experiences supporting multiple languages, currencies, and payment methods
3. Architect scalable, high-performance systems that power our international shopping experience
4. Balance technical excellence with business goals to define and execute our global expansion strategy
5. Work across frontend and backend systems
6. Collaborate with business stakeholders to identify opportunities that fuel our growth
7. Build and maintain distributed systems in a complex, multi-tiered environment