Sr. Product Manager, AMXL Product Strategy
Amazon
DESCRIPTION
Do you enjoy breaking down complex business challenges and delivering innovative solutions for unique customer segments? The AMXL Product Strategy team is looking for an experienced leader with a strong record of developing customer-centric products. This role will work across Amazon Business teams, Heavy Bulky Category teams, and partner Tech orgs to deliver transformative solutions for disaster relief, returns management, and enterprise growth.
Key job responsibilities
- Own end-to-end product strategy and vision for crisis response delivery, returns transformation, and Amazon Business enterprise customer growth
- Form and lead cross-functional teams to develop and implement customer-focused solutions
- Identify opportunities to leverage existing capabilities for new customer segments and use cases
- Create comprehensive PRFAQs and strategy documents that clearly articulate product vision and business impact
- Define and own business metrics and customer experience improvements
- Drive stakeholder alignment across multiple organizations and external partners
- Partner on technical product vision across multiple teams for AB enterprise customer strategy
- Architect integration strategy across AB DEX, Account Reps, AMXL Services, Category, and AB Services team
- Up to 10% travel required
A day in the life
A Day in the Life of an AMXL Senior Product Manager will include:
- Review key metrics and customer feedback for the disaster relief product platform, identifying areas for improvement and prioritizing feature enhancements
- Lead a cross-functional meeting with Amazon Business stakeholders to align on the enterprise customer growth strategy, discussing integration plans and addressing technical challenges
- Analyze returns data and conduct a working session with the WWRR tech team to refine the Direct to Disposition product suite, focusing on cost optimization and customer experience improvements
- Drive a weekly product review meeting with senior leadership, presenting progress on key initiatives across disaster relief, returns, and AB enterprise workstreams
- Collaborate with your fellow Sr. Product Managers in the AMXL Product Strategy team to identify synergies between your focus areas, brainstorming innovative solutions that could benefit multiple product lines