Business Analyst, TOM Analytics and Insights, TOM Analytics and Insights
Amazon
DESCRIPTION
Amazon's Transportation Operations Management (TOM) team is seeking an analytical and customer-obsessed Business Analyst to transform complex operational data into actionable insights that drive strategic decision-making. You will partner with cross-functional teams to optimize yard operations, improve infrastructure planning, and enhance the overall transportation network efficiency through data-driven solutions.
Key job responsibilities
• Build and maintain automated reporting systems and dashboards using TOM's data infrastructure (QuickSight, internal tools) to monitor KPIs and drive operational improvements
• Partner with key stakeholders (Operations, Planning, Training, Yard, Driving, Gate/Tech, Products etc.) to develop metrics, reporting solutions and process improvements that align with business objectives.
• Design and implement scalable analytics solutions focused on yard design, launch planning, and future transportation infrastructure concepts
• Leverage TOM's unified data platform to create single source of truth datasets and insights that support strategic planning and operational excellence
• Lead requirements gathering sessions and translate business needs into technical specifications for analytics solutions
• Develop and maintain documentation of analytical processes, metrics definitions, and standard operating procedures
• Present data-driven recommendations to stakeholders and senior leadership to influence strategic decisions
• Create analytical frameworks and roadmaps that enable the team to scale analytics capabilities alongside business growth