Business Analyst, RBS Cross Border Program
Amazon
DESCRIPTION
Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
Amazon's Cross Border business provides customers access to Amazon’s worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border business simplifies the cross border shopping process by clearing customs on the customer’s behalf and by guaranteeing that the customer will not have to pay any additional duties and import fees beyond what is shown at checkout. RBS Cross Border team’s vision is to empower customers to “Stay Local, Shop Global” with an objective to improve cross border customer experience and maximize the revenue potential of cross border ASINs by fixing cross-listing, Buyability, discoverability and detail page conversion defects at scale.
Key job responsibilities
- Design, develop and maintain scaled, automated, user-friendly reports, dashboards, etc. that will support our business needs.
- Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs.
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.
- Participate in strategic and tactical planning discussions.
- Excellent writing skills, to create artifacts easily digestible by business and tech partners.