Sr. Product Manager - Tech, Amazon Music Free Tier Experience
Amazon
DESCRIPTION
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Free tier customers get access to all the music ad-supported and in shuffle mode, along with a large collection of top podcasts. Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.
Love Music? Want to build customer-facing products that touch the lives of millions of people? Come join Amazon Music, where we are reinventing how people discover and experience music, spoken word, and culture within a community of passionate fans.
We are looking for an experienced Sr. Product Manager to lead our Free tier growth strategy globally covering all platforms (mobile, web, Alexa). You’ll work across Amazon Music research, design, product, engineering, finance, and licensing teams to define, build, and launch improvements across the customer lifecycle which will drive engagement on the tier and retention of the customer base - directly contributing to Amazon Music’s growth and profitability. In this role, you will own the product vision and roadmap, working backwards from the Free tier customer needs. You will create, define, test, and iterate on new features and functionality that drive KPIs through a robust slate of ongoing experiments, working closely with design and engineering. You will lean into customer research and engagement data to prioritize and iterate on features, working alongside business intelligence to identify insights and opportunities. You will partner with other Amazon Music teams and external organizational such as Alexa to re-think new business models or locale-based opportunities.
Key job responsibilities
* Own the roadmap and strategy to drive Free tier growth working backwards from the Free tier customer needs
* Define and execute on a strategy based on customers research and insights
* Run lots of experiments— design, testing, A/B tests and analysis
* Analyze customer research and data, work with BI to create dashboards
* Global stakeholder management and strong collaboration with locale-based teams
* Create mechanisms to drive product alignment and decision making across tech teams, marketing, and other internal stakeholders
* Lead reviews with senior level executives