Data Engineer, Customer Experience and Business Trends

Amazon

Amazon

Customer Service, Data Science
Seattle, WA, USA
Posted on Jul 20, 2025

DESCRIPTION

The Customer Experience and Business Trends team is seeking a passionate and skilled Data Engineer to help build the next generation of intelligent, multimodal systems at Amazon.

In this role, you will work at the intersection of large-scale data infrastructure and AI applications. You will collaborate closely with Applied Scientists, Software Development Engineers, and product teams to build robust pipelines and scalable data systems that power AI-driven experiences. Your contributions will be critical to ensuring data quality, system reliability, and performance as we bring next-generation agent capabilities into production.



Key job responsibilities
- Will work with other engineers to design and build scalable data pipelines, prototype new data solutions, and evaluate system performance and reliability.

- Will work closely with applied scientists to ingest, process, and transform large-scale datasets in support of model training, evaluation, and deployment.

- Will work in an Agile/Scrum environment to deliver robust, high-quality data infrastructure and services.

About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.