Business Analyst, AMXL Routing and Services
Amazon
DESCRIPTION
Amazon is looking for a data-savvy professional to create, report on, and monitor business and operations metrics. Amazon has culture of data-driven decision-making, and demands business intelligence that is timely, accurate, and actionable. This role will help scope, influence, and evaluate process improvements, and will contribute to Amazon’s success by enabling data-driven decision making that will impact the customer experience.
Key job responsibilities
- Route Optimization and Efficiency Analysis: Analyze last-mile planning and delivery data to identify opportunities for route optimization, improve delivery efficiency, and reduce last mile costs. This would involve using mathematical modeling and data analytics techniques.
- Performance Monitoring and Root Cause Analysis: Develop and maintain key routing KPIs for the last-mile delivery operations. Continuously monitor performance, identify anomalies, and conduct root cause analysis to uncover areas for improvement.
- Routing Improvement Projects: Initiate and manage routing and planning improvement projects, such as implementing new routing algorithms, testing delivery strategies, or integrating new technologies. Communicate progress and outcomes to senior leadership.
- Cross-Functional Collaboration: Work closely with the stakeheholders for last-mile routing tools and systems. Ensure reporting standardization and drive system improvements to enhance the overall delivery process.
- Communication and Stakeholder Management: Maintain strong communication channels with stakeholders across the EU and NA region. Ensure the smooth and efficient flow of accurate information to support decision-making and facilitate collaboration.