Site Technical Manager, Global Manufacturing & Ops Eng

Amazon

Amazon

IT, Operations
Hanoi, Hoàn Kiếm, Hanoi, Vietnam
Posted on Jul 30, 2025

DESCRIPTION

Ring, a cornerstone of Amazon's Smart Home ecosystem, has established itself as an industry leader with its substantial market share and formidable brand/product recognition. Ring Global Manufacturing ops team are devoted to pursuing overall manufacturing operation excellence across entire lifecycle of product and manufacturing partnership. We serve as a dedicated manufacturing platform, driving for advanced manufacturing technologies and capabilities, highest operational efficiency, flexible supply chain and cost-effectiveness while maintaining the best quality standards, supporting our business needs and delivering best value to customers.

As a Site Technical Manager, you will responsible for bringing new products from PVT to MP. You will be managing high complexity programs of large scale, from PVT to mass production. STM is the key member of the project team and will be the main interface for worldwide engineering teams, and operations team and also our each Contract Manufactures. STM will formalize/monitor the contractor’s end-to-end manufacturing processes and procedures, and strive for consistency deployment and continuous productivity and quality improvements..The STM leads PVT builds on-site, ensuring proper production line setup and equipment verification before launch. During production, the STM identifies and resolves process, material, and quality issues to maintain smooth production. In ramp-up, STM collaborate with cross-functional teams to improve yield, eliminate bottlenecks, and optimize capacity. In MP stage, STM enhance quality and efficiency through automation, lean techniques, and AI tools.

Key job responsibilities
* Ensure comprehensive line readiness before production builds, including setup, equipment and fixture validation, process verification, documentation preparation, and operator training
* Conduct thorough failure analysis for NTF and real failures to identify root causes and develop effective mitigation plans
* Work within Operations, Hardware and Software engineering departments to implement and optimize manufacturing 1st pass yields and efficiency from PVT to MP
* Drive all factory-related operational issues related to SMT and final assembly processes during pre-production builds; ensure effective closure to enable operational success of the new product introduction cycle, and put products into mass production
* Drive production throughput by identifying and eliminating bottlenecks through data-driven cycle time analysis
* Lead automation initiatives that deliver measurable improvements in line efficiency and productivity
* Drive operational excellence by implementing lean methodology to eliminate waste and optimize production workflows.
* Collaborate with cross-functional teams to identify, develop, and implement continuous improvement opportunities
* Document and share lessons learned to improve line solutions and enhance Design for Manufacturing (DFM) practices
* Access MP phase engineering change impact and risk to manufacturing process, define manufacturing process validation requirement and ensure the validated process is workable and reliable.
* Investigate and introduce new manufacturing technology and methodology to enhance product quality and production efficiency