Business Analyst, WHS, Safety Learning and Development Team (SLeD)
Amazon
DESCRIPTION
The Amazon Safety Learning and Development Team is looking for a passionate, results-oriented Business Analyst who thrives in a fast paced, data-driven environment.
As a Business Analyst, you will work with stakeholders to gather requirements, extract and analyze data from the Learning Management System (LMS), and deliver insights through clear reporting. This role requires someone who can build strong relationships, simplify processes, and continuously look for opportunities to improve efficiency while meeting deadlines. This role will work closely across a broad range of teams in an exciting, fast-paced, and changing environment.
Key job responsibilities
- Partner with stakeholders to gather, clarify, and document business requirements.
- Extract, analyze, and interpret data from the Learning Management System (LMS) to create accurate, timely, and meaningful reports.
- Deliver recurring and ad-hoc reports to stakeholders while ensuring data integrity and meeting deadlines.
- Thrive in ambiguous situations by quickly adapting to evolving priorities and finding solutions with limited guidance.
- Identify opportunities to invent and simplify processes, reporting mechanisms, and workflows for efficiency and scalability.
- Collaborate effectively with cross-functional teams, fostering trust and strong working relationships.
- Maintain a high bar for accuracy and completeness in all reporting deliverables.
- Performing root cause analysis and resolving Trouble Tickets.
About the team
The Safety Learning and Development (SLeD) team is part of the Worldwide Ergonomics and Safety Experience (WESE) team. SLeD designs and develops safety training, that adheres to adult learning theory principles, to increase learner retention by reducing cognitive overload. The team’s focus areas include delivering onboarding, annual refresher, and developmental training.