Product Manager, Sub-Same Day (SSD)
Amazon
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We are seeking a Product Manager II to join our Sub-Same Day (SSD) delivery team to help develop and improve features that enable faster-than-same-day delivery across North America. In this role, you will work on defining, planning, and executing product features that enhance our SSD delivery network. You will collaborate closely with cross-functional teams to translate customer needs into product requirements and drive the implementation of key features. This role combines customer-focused product thinking with tactical execution to improve our technology products and customer experience. This role may require up to 10% travel annually.
Key job responsibilities
* Work with customers and internal stakeholders to define and clarify feature requirements, prioritize the roadmap, and improve customer experience (CX) for SSD delivery products
* Develop and utilize data inputs and KPIs to inform operational adjustments and feature improvements
* Create clear product specifications and work closely with engineering teams to ensure successful feature delivery
* Participate in customer research and usability studies to gather insights and validate feature designs
* Collaborate with UX designers to create mockups and prototypes for new features
* Ensure features meet compliance, localization, and accessibility requirements
* Manage the feature development lifecycle, including launch coordination and post-launch support
* Analyze feature performance and drive continuous improvements based on data and customer feedback
This job is no longer accepting applications
See open jobs at Amazon.See open jobs similar to "Product Manager, Sub-Same Day (SSD)" AnitaB.org.