Sr. Technical Program Manager, AWS Global Services Security- Security Escalations
Amazon
Description
At Amazon Web Services (AWS), Security is our highest priority. The Security Escalations team in GSS is responsible for the security of services offered by Sales, Marketing and Global Services (SMGS). We are looking for a passionate, innovative, results oriented technical program manager. Security Escalations is responsible for driving innovative enhancements that raise the bar for how AWS employees interact with resources, systems, and data. You are someone who loves managing programs and is committed to formulating and implementing wide-ranging process improvements. You are passionate about the security of the cloud and you want to solve real business problems. We have a team culture that encourages innovation and we expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You possess strong verbal and written communication skills, can operate independently, and have a consistent track record of delivery. You have an understanding of technical concepts, and possess a broad understanding of AWS services. You are organized, detail-oriented, and drive towards improved performance while advocating for customer needs.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Key job responsibilities
As a TPM in GSS Security Escalations you will be responsible for a set of long-term security outcomes. Your day to day job responsibilities will include:
• Act in a leading role as a Security Bar Raiser for SMGS. Consistently demonstrate Insist on the Highest Standards by evaluating and assessing security incidents, weighing in on root cause and remediation, and lead the coordination of conversations to craft and implement long term improvements, at scale.
• Collaborate across SMGS business and service teams to drive, manage and track long-term projects. Deliver results, own communication and status reporting.
• Develop written executive-level reporting on project status and outcomes. Ideal candidate is a doc bar raiser or pursuing the path to become one.
• Chair a weekly security meeting with members of senior leadership, including contributing to the security discussions, driving the agenda, and capturing follow up items / actions to drive to completion.
• Identifying functional and technical requirements by collecting inputs from business, security, and technical teams. Bar raise security in partnership with the service teams, identifying thematic issues for improvement and work with the service teams to implement.
• Aptitude for technology, able to learn new tools quickly
• Able to synthesize data and analytics to formulate sound program objectives and goals
• Address bottlenecks, provide escalation management, anticipate and make tradeoffs and balance the business needs versus technical constraints
• Partner with multiple teams across multiple locations with varying sets of priorities to ensure a timely delivery of the secure solution
• Clarify and drive project commitments as well as establish and maintain clear chains of accountability
• Lead internal process improvement projects, including the development and implementation of internal tools
• Drive Security metrics delivery and improvements
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
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Work/Life Balance
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