Sr. Product Manager - Tech, Employee Onboarding Experience
Amazon
Description
Are you passionate about building solutions to meet complex business needs in ambiguous spaces? Do you have experience driving product roadmaps that balance security, compliance, automation, and user experience? Do you have strong business process and technical skills, and are you passionate about using them to improve global business processes? If so, you may be a strong fit for our team.
Amazon's Contingent Workforce Journeys team is looking for an experienced Senior Product Manager (Technical) to lead the systems that support the onboarding of workers across 66 countries annually. In this role, you will be the product owner of vital Amazon services including the onboarding experience, access control mechanisms, and partnering with technology teams across Finance, Procurement, and Legal to give Amazonians the best tools across their contingent work journey. As a successful candidate, you will have a proven track record in managing and delivering large-scale products serving high-volume, compliance-critical operations. AI is at the forefront of your work and drives your creativity. You will demonstrate business acumen and creativity in envisioning ground-breaking concepts by fostering an environment of experimentation and innovative thinking. You will be effective in building a network across partners and business leaders inside Amazon. You will demonstrate passionate customer obsession and work with peer groups in delivering on your exciting product vision.
Key job responsibilities
The Contingent Workforce Journeys team supports tools and services that enable Amazonians to onboard external workers to deliver results at Amazon. We are constantly looking for ways to delight our customers with simple and intuitive products.
In this role, you will:
* Own the product strategy and roadmap for contingent worker onboarding technology
* Demonstrate a strong understanding of AI technologies and their practical applications in product development
* Work with a dedicated engineering team delivering high-scale, globally distributed systems with stringent compliance and security requirements
* Drive operational excellence through automation and process improvement, eliminating manual workflows and improving system efficiency
* Partner cross-functionally with stakeholders to deliver integrated solutions
* Evaluate and implement third-party technologies, including contracted machine learning tools for market rate analysis and worker evaluation
* Ensure compliance and security across all worker verification processes
Product management at Amazon is inherently cross-functional. The right candidate needs to be comfortable maneuvering through high levels of ambiguity and complex problems when data isn't clear. Through a combination of defining new customer-facing experiences and automation of manual work, you will drive continuous improvement in how Amazon onboards and manages contingent labor at scale.