Description

About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS Hong Kong is transforming how enterprises adopt AI, and we need a Business Design Specialist who can bridge the gap between executive vision and technical execution. While our customers are excited about GenAI possibilities, they struggle to translate business challenges into actionable AI solutions. This role exists to serve as a pre-sales consultant who uncovers transformation opportunities, designs agentic AI-enabled business processes from the user perspective, and delivers concrete requirements that our technical teams can implement.




Key job responsibilities
What You'll Deliver & Who You'll Work With

- Your key deliverables include business requirements documents, agentic AI process designs showing current vs. future state workflows, prioritized use case portfolios with ROI quantification, and comprehensive handoff packages.
- You'll collaborate closely with Solutions Architects (SA) and AI SSO specialists—you focus on what to build from the business perspective; they determine how to build technically.
- You'll also work with account teams, Training & Certification, and partner ecosystem members to ensure seamless customer experiences.
- You'll create and qualify the pipeline that drives revenue. Your success metrics include conversion rates from workshop to committed projects, pipeline influenced, and time-to-commit acceleration. By delivering better-qualified opportunities with clear business cases, you enable faster sales cycles and larger deal sizes—demonstrating measurable revenue influence through your consultative approach and design expertise.

A day in the life
You'll spend your time engaging C-suite executives in consultative discovery sessions, analyzing their business processes to identify where agentic AI can drive value, and facilitating multi-day workshops that generate prioritized use cases. A typical week might include: conducting a discovery session with a bank's COO to understand their operational challenges, designing a 2-day ideation workshop for a retail company's business users, delivering that workshop to 50-100 participants using tools like Quick Suite and Kiro, and then packaging the outputs—business requirements documents, process design specifications, and use case portfolios—into handoff materials for our Solutions Architects and SSO specialists to execute.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.


Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.