Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you passionate about technology and solving hard problems? Do you want to grow your skills as you help us grow and scale the world's largest cloud computing service? Do you want to make history and have fun doing it?

AWS Elastic Load Balancing/EC2 Networking is looking for a Software Development Engineer for a critical part of its service that delivers a distributed Network Function Virtualization (NFV) platform. This team owns the data plane systems used for both customer-facing services such as NAT Gateway, Elastic File System, Load Balancers, AWS service endpoints as well as many internal AWS services. This is a balanced team of senior and junior engineers that has proven it can deliver very important features for our customers. This engineer will work on a key part of the service, setting the team culture, best practices, mentoring, and delivering on the product roadmap. The successful candidate will be comfortable dealing with ambiguity, be very customer-centric and able to think big!

The ideal candidate will be passionate about the potential of cloud computing as well as about building great resilient, scalable and high-performance distributed services. This candidate has thrived and succeeded in delivering high quality technology products/services in a rapid growth environment exhibiting abilities to prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with a strong team. This person has a proven track record of building a culture centered on customer focus, efficient execution, high quality, rigorous testing, deep monitoring, and solid deployment practices. AWS in general, and this business in particular, operates at very large scale and on critical workloads, so a passion and discipline around operational excellence is key. A high level of ownership and accountability is a must.

Key job responsibilities
Technical Delivery
• Design, develop, and deploy scalable networking solutions for AWS services including VPC, EFS, ELB, and EC2
• Build next-generation networking infrastructure that operates at massive scale with high reliability
• Write clean, maintainable code that meets Amazon's quality standards and passes rigorous testing

Operational Excellence
• Own operational health of services, including monitoring, alarming, and incident response
• Participate in on-call rotation and drive root cause analysis for operational issues
• Implement automated testing, deployment pipelines, and isolation mechanisms to improve system reliability

Collaboration & Innovation
• Work closely with AWS service teams to understand requirements and deliver networking solutions that eliminate customer pain points
• Contribute to architectural decisions and technical designs for new features
• Participate in code reviews and provide constructive feedback to team members

Growth & Mentorship
• Mentor junior engineers on technical best practices, coding standards, and operational excellence
• Stay current with networking technologies and AWS services
• Contribute to team processes and help raise the bar on engineering practices

About the team
Join Big Mac's Hyperplane team—a critical, high-visibility group revolutionizing AWS networking infrastructure. Building on our success with Elastic File System and NAT Gateway, we're architecting next-generation networking solutions that power VPC, EFS, ELB, EC2, and beyond.

We're tackling complex networking challenges at massive scale, eliminating customer pain points, and enabling breakthrough inter-VPC capabilities. Our work sets new standards for quality, testing, and deployment practices across AWS.
With a balanced team of engineers and healthy operational practices, we need your technical leadership to mentor, drive innovation, and deliver transformative features. Collaborate with top AWS teams and make lasting impact. Exciting challenges, strong culture—come build the future of cloud networking!