Description

Revolutionize Customer Experience through Innovative CRM Solutions

We're seeking a passionate Salesforce Developer to transform how we deliver exceptional customer experiences at Amazon. In this role, you'll be at the forefront of building scalable, CRM solutions that drive operational excellence and customer delight.

Key job responsibilities
Basic Qualifications
- Design and implement sophisticated Salesforce solutions that enhance organizational productivity
- Lead technical sprint reviews, establishing high-quality development standards
- Proactively identify and execute operational improvements and system customizations
- Manage comprehensive release processes for application development and updates
- Collaborate with cross-functional teams to document and optimize business processes

Preferred Qualifications

- Advanced certification in Salesforce development
- Experience with large-scale enterprise CRM implementations
- Knowledge of integration strategies across complex technical ecosystems
- Demonstrated track record of delivering innovative technical solutions
- Experience in e-commerce or logistics technology platforms


A day in the life
Your day will be a dynamic blend of technical innovation and collaborative problem-solving. You'll dive deep into Salesforce configurations, design intuitive system improvements, and work closely with cross-functional teams to streamline complex business processes. Expect to engage in strategic project planning, code reviews, and creative solution development that directly impacts Amazon's customer experience.



About the team
We are a collaborative, forward-thinking group dedicated to pushing the boundaries of customer service technology. Our team thrives on innovation, continuous learning, and making meaningful impacts at a global scale. You'll join a dynamic environment where your technical expertise and creative thinking can transform how we serve millions of customers worldwide.