Description

GAR is seeking a Senior FinOps Analyst to join our Credit Note Processing operations. The ideal candidate will be responsible for credit note processing and un-applied credit notes for European marketplaces, drive system enhancement initiatives, and optimize processes while ensuring compliance with regional VAT requirements.

Key job responsibilities
• Process and reconcile credit notes while ensuring compliance with regional VAT requirements
• Drive continuous improvement initiatives for auto-credit notes functionality to enhance First Pass Yield performance
• Develop and maintain Business Review Documents for system enhancements, including credit note submission capabilities through Vendor Central Web
• Create and review UAT and PVT scripts, oversee test execution and authorize production deployments
• Monitor and optimize credit note processing turnaround times
• Support E-invoicing tax regime implementation across European countries through process re-engineering and control enhancement
• Lead process optimization initiatives to improve operational efficiency and reduce manual interventions
• Collaborate with Collections team to reduce aged un-applied balances
• Analyze reports and reconcile large volumes of data, communicating results to management
• Assist in resolving vendor escalations and provide timely resolution
• Maintain effective communication with internal and external stakeholders to identify issues and propose solutions for long-term process sustainability