Description

Amazon’s Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. We are seeking a highly experienced and strategic Principal Technical Program Manager (TPM) to drive significantly complex cross-functional technology initiatives. This pivotal role will operate in environments where business and program architecture may not be defined, driving clarity and delivering results. A successful candidate will effectively force multiply across teams, identify risks and opportunities in technical strategies and architecture, and align organizations toward simple, coherent approaches through cross-org structures and mechanisms. We are looking for a leader who likes to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers, program managers, and product managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside talented teams solving complex problems.

Key job responsibilities
- Lead and oversee significantly complex, cross-functional technology initiatives, ensuring alignment with overall business objectives and operational strategies
- Design, implement, and maintain robust operations processes, tools, and frameworks to drive efficiency and scalability
- Drive product innovation and technology program deployment leadership across the organization, incorporating emerging technologies and best practices into strategic roadmaps
- Collaborate with senior leadership, engineering teams, and stakeholders to identify gaps, prioritize initiatives, and drive continuous improvement in tech products and services
- Establish and track key performance indicators (KPIs) that drive strategic decision-making, providing actionable insights, regular executive-level reporting, and guidance in addressing outcomes from KPI analysis
- Stay abreast of emerging infrastructure trends and industry best practices, incorporating this knowledge into strategy
- Lead, mentor, and develop team members, fostering a culture of operational excellence and continuous improvement
- Manage relationships with cross-organizational tech and non-tech partners, ensuring alignment with strategic business objectives and requirements

A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!