Description

We’re seeking a Senior UX Designer to lead the design of AI-native business applications and end-to-end customer experiences. This role goes beyond feature ownership, you will define experience strategy, shape product direction, and drive bar-raising design quality across services and journeys.

As a Senior UX Designer, you will operate at both system and product levels, translating ambiguous problem spaces into clear, opinionated experience directions. You will partner with product, engineering, and applied science to define what we build and why, not just how it looks or behaves.

You will play a key role in evolving how we design for AI teammates, moving from assistive interfaces to proactive, context-aware, and trustworthy systems. This includes defining new interaction paradigms, trust models, and human-AI collaboration patterns.

We are looking for designers who are not only thinkers but builders, comfortable leveraging AI-accelerated workflows, rapid prototyping, and vibe coding to bring ideas to life quickly and influence decisions through tangible artifacts.

This is an opportunity to lead through design, shape long-term vision, and raise the quality bar for the next generation of AI-powered solutions.


Key job responsibilities
* Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value.
* Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration.
* Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar.
* Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts.
* Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights.
* Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture.

About the team
AWS Applied AI Solutions is an organization with ambitions to be a leading provider of business applications, leveraging Amazon’s unique experience and expertise, used by millions of companies worldwide to manage day-to-day operations. Our mission is to accelerate our customers’ businesses by delivering intuitive, differentiated technology solutions that solve enduring business challenges.

We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner, delivering solutions that are no-brainers to adopt and easy to scale.