Description

Amazon Prime is seeking a talented and driven Senior Product Manager - Technical to lead the WW Prime Lower Tiers & Lifecycle Execution charter. This role will drive the global strategy and expansion of Prime lower-tier offerings and lead pricing and benefit lifecycle management automation and simplification efforts. This role will directly impact Prime's ability to reach hundreds of millions of new customers worldwide by removing affordability and value-to-price barriers.
Amazon Prime is a core pillar of Amazon's consumer businesses and aspires to be the world's most engaging, satisfying, and loved membership program, delivering profitable growth by improving the Amazon experience. The program serves over 250 million members across 26 locales, with plans for further expansion. Prime's future growth depends on reaching underserved customer segments — lower-income households and price-sensitive customers — through innovative tiered offerings and simplified pricing execution.
This role sits within the WW Prime Benefits, Pricing & Constructs (BPC) team and will own two interconnected charter areas: (1) the global strategy and expansion of Prime lower tiers, allowing Prime to reach more customers by addressing affordability and value-to-price barriers; (2) pricing and benefit lifecycle management automation and simplification, ensuring Prime can execute pricing changes and benefit updates with speed, accuracy, and zero customer-facing defects.
As an ideal candidate, you are a builder who thrives in ambiguity and can translate complex, multi-locale challenges into clear product strategies. You bring strong analytical skills to evaluate cross-tier migration scenarios, break-even economics, and cross-tier elasticities. You are comfortable operating across multiple geographies and partnering with local teams, Science, Finance, Engineering, and senior leadership to drive alignment and deliver results. You think big about how tiered offerings can accelerate Prime's growth while remaining economically sustainable long-term


Key job responsibilities
• Lead the development and iteration of PRFAQs for lower-tier, incorporating financial analysis, cross-tier migration modeling, store-worthiness criteria, and customer segmentation insights.
• Define and own the product strategy and roadmap for Prime lower-tier offerings globally, including locale assessment, benefit set definition, pricing frameworks, experimentation and launch execution.
• Drive pricing and benefit lifecycle management simplification, reducing price change execution timelines, eliminating technical dependencies that delay monetization decisions, and developing scalable solutions for global expansion.
• Own the end-to-end product requirements for benefit lifecycle automation, including establishing a Benefit Lifecycle Model that enables dynamic benefit rendering across Prime customer experiences.
• Partner with Science to develop cross-tier elasticity models and evaluation frameworks that optimize total Amazon profitability while supporting Prime member growth.
• Lead cross-functional alignment across Engineering, UX, Legal, and local Prime teams to execute pricing changes, tier launches, and benefit updates with zero defects.
• Drive customer consent and opt-in experience improvements to reduce churn and ensure regulatory compliance globally.
• Influence senior leadership decisions through data-driven recommendations, business cases, and structured analysis frameworks.