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Software Development Manager, EC2 UltraServer Delivery Team

Amazon

Amazon

Software Engineering
Seattle, WA, USA
Posted on Apr 3, 2026

Description

Lead the EC2 UltraServer Provisioning team in building and delivering NVIDIA-based UltraServers (GB200, GB300) through comprehensive ML provisioning workflows. Drive build quality improvements, reduce dwell times, and collaborate on unsellable reduction programs to ensure reliable, scalable delivery of ML infrastructure for Amazon's rapidly growing compute fleet.

Key job responsibilities
Team Leadership & People Management

* Lead and mentor a two-pizza team of 8-12 Software Development Engineers focused on EC2 server provisioning and infrastructure delivery
* Conduct regular 1:1s, provide continuous feedback, and drive career development for all team members
* Recruit, hire, and onboard top engineering talent to scale the team in alignment with organizational goals
* Foster an inclusive team culture that promotes innovation, collaboration, and operational excellence
* Manage performance reviews, compensation planning, and promotion processes

Technical Strategy & Execution

* Own the technical roadmap and delivery of EC2 provisioning systems for compute infrastructure for NVIDIA UltraServer Platforms (GB200, GB300)
* Drive architectural decisions for scalable, reliable provisioning workflows that support Amazon's rapidly growing EC2 UltraServer fleet
* Partner with hardware engineering, data center operations, and EC2 service teams to ensure seamless server-to-host transitions
* Lead incident response and operational excellence initiatives, driving down provisioning failures and improving time-to-production metrics
* Establish and monitor key performance indicators (KPIs) including provisioning yield, time-to-sellable, and fleet availability

Cross-Functional Collaboration

* Collaborate with senior leadership and peer SDMs to align team priorities with broader EC2 organizational objectives
* Work closely with Principal Engineers and Senior SDEs to define technical standards and best practices
* Partner with Program Management, Product, and Operations teams to deliver on committed timelines and capacity goals
* Represent the team in organizational planning, resource allocation discussions, and technical reviews

Operational Excellence & Innovation

* Drive continuous improvement in software development practices, including CI/CD pipelines, testing frameworks, and deployment automation
* Champion operational metrics and mechanisms to improve system reliability, reduce toil, and accelerate delivery
* Balance short-term delivery commitments with long-term technical debt reduction and system modernization
* Promote a culture of experimentation and learning, encouraging the team to adopt new technologies and methodologies

Business Impact & Communication

* Translate business requirements into technical execution plans with clear milestones and success criteria
* Communicate team progress, risks, and achievements to senior leadership through written narratives and business reviews
* Contribute to organizational strategy discussions, providing insights on technical capabilities and constraints
* Manage stakeholder expectations and build trust through consistent delivery and transparent communication


About the team
The EC2 UltraServer Provisioning team is a high-performing engineering organization responsible for delivering NVIDIA-based ML infrastructure at scale. We manage end-to-end provisioning workflows for GB200 and GB300 UltraServers, from host ingestion through testing, repair, and recovery. Our team drives operational excellence through continuous improvement of build quality metrics, reduction of dwell times, and collaboration on fleet-wide unsellable reduction initiatives. We work closely with hardware engineering, data center operations, and EC2 service teams to ensure reliable, efficient delivery of critical ML compute capacity. This is a high-impact role leading a two-pizza team of talented engineers solving complex technical challenges in one of Amazon's fastest-growing infrastructure domains.