Technical Infrastructure Program Manager, Infrastructure Capacity Management

Amazon

Amazon

Other Engineering, IT, Operations

Seattle, WA, USA

Posted on Apr 15, 2026

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company.

A TIPM II is responsible for managing a small or existing infrastructure technology program, successfully delivering infrastructure builds that may require modification from defined templates to meet program goals. You work independently, seeking guidance as needed.



Key job responsibilities
Program Management
• Manage difficult and/or cross-functional infrastructure builds/goals
• Work with multiple teams if program goals require it
• Partner with vendors, customers, partner teams, and engineering teams
• Own program communication and status updates

Technical Execution
• Capable of adapting infrastructure builds to varying scenarios
• Interpret how dependencies of infrastructure builds interact
• Spot integration risks and ask the right technical questions to ensure appropriate trade-offs
• Deep dive and define infrastructure requirements and dependencies for mature technical products

Strategic Work
• Understand business problems, workflows, technologies, automation/tools, and interdependencies
• Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery
• Write PR/FAQs, support OP1-2 efforts, and create strategic program documentation
• Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately

Scope and Influence
• Works across teams
• Influences customers, roadmap priorities, decisions, and engineering processes
• May influence external entity interactions
• Advises managers (up to 3 tiers above your level)


A day in the life
You'll begin your day connecting with international teams to align on supply chain priorities. Throughout the day, you'll analyze supply chain data, identify trends, and create recommendations for process improvements. You'll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.

About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Internal job description