Description

Join the Treasury & Risk Technology team during a pivotal growth phase to architect and configure software solutions that automate and transform operations for our customers. We seek an experienced application analyst to design, configure, and manage our Risk Management Information System (RMIS) for Amazon's Global Risk Management & Claims team. This system centralizes critical data sources and automates claims processing, premiums, and policy management across 25+ insurance and risk programs.

As the lead IT application analyst, you will drive architectural decisions, recommend feature enhancements, optimize programs, and build a scalable, high-performance RMIS. Our team culture encourages innovation, and we expect you to take significant ownership of our technical architecture while delivering results on schedule.

The ideal candidate should have proven experience as an application analyst with strong problem-solving, analytical, and technical leadership skills. They should demonstrate the ability to architect scalable, performance-driven systems and expertise in simplifying complex technical challenges. Experience working with cross-functional teams—including product management, technical program management, and support organizations—is essential, along with strong customer focus and excellent communication skills.


Key job responsibilities
You will work closely with Origami users, Product Management, Technical Program Management, FinTech Treasury Central, and Origami's Support team to design, build, and extend Origami features and associated modules. Your responsibilities include:

System Configuration & Development

- Collaborate with Insurance Risk & Claims customers to translate use cases into technical specifications that drive system configuration changes
- Modify and develop standard forms, reports, and workflows to meet evolving business requirements
- Manage and enhance multiple system interfaces, including HR data, Amazon location data, Third Party Administrator (TPA) data, General Ledger, and other critical data sources

Technical Leadership

- Drive architectural and design decisions for the RMIS platform
- Simplify complex problems and tackle challenging technical issues with a focus on implementing front-end best practices
- Oversee the overall feature set for claim management oversight
- Work with external vendors and Technical Program Managers for project management support

Customer Support

- Provide end-user support and problem resolution to customers
- Maintain a customer-obsessed approach in all interactions and deliverables