Events System Engineer, Event Productions
Amazon
Administration
Arlington, VA, USA
Description
The Event Productions System Engineer role will own both the health and maintenance of
technical production systems as well as the operational health of the production systems
during events. Are you passionate about the opportunity to innovate, build, and implement
new industry standards while building the future of event productions. Amazon Engine’s
Event Production team is searching for an innovative and solution-oriented Events Systems
Engineer to be a part of the team producing high-profile, industry-leading production events.
The Events Systems Engineer will support the team to deliver events in Amazon venues with
top-quality audio, lighting, video, and production technology, creating impactful customer
experiences.
Our Event Systems Engineers operate live high-capacity events while managing and
maintaining the health, quality, and reliability of all production systems and equipment
within the venue, ensuring the success of each event. With technical autonomy, they engage
with production teams to design, program, and execute events, transforming customers' ideas
into exceptional experiences.
In this role, you’ll serve as the subject matter expert (SME) for technical event productions
with strong, deep systems knowledge. Providing onsite support, you’ll continuously improve
customer experiences, adapt to diverse event types, and flex with last-minute client needs and
changes. You will perform planned and unplanned system maintenance overhauls ensuring
flawless performance and long-term reliability.
Successful candidates will have strong experience supporting large-scale productions of live
onsite events. They have a deep understanding and background of the engineering systems
and focus on providing hands-on technical problem solving in fast-paced environments. This
is a full-time, 40/hr. week position with adaptive event hours (not necessarily normal business
hours). Travel throughout the domestic US would be expected approx. 35% of the time and
potential travel to regional venues if needed.
Key job responsibilities
•Collaborate with System and Production Engineers within the Event Production organization,
ensuring system quality; operating procedures and industry best practices are followed with a
safety-first mindset
•Train, develop and coordinate opportunities with the production team to improve their
skillsets and develop their knowledge base by identifying process improvements
Pre-Event:
• Provide event setup coordination of assigned technical systems and recommendations for
technical resource scheduling and labor script
• Test and troubleshoot equipment use cases, evaluating risks to properly gauge and act on
immediate optimum solutions, determining which cases need to be escalated to management
• Create and implement systematic backups for production technologies, ensuring teams and
clients understand backup procedures if a problem occurs
Event Execution:
•Support and partner with Operational Engineers to solve current problems and proactively
implement solutions to prevent issues before they occur
•Quickly identify and resolve problems, escalating complex issues to management
maintaining production stability
•Effectively and quickly troubleshoot, identifying root cause, evaluating risks and acting on
immediate solutions to properly gauge optimum solutions for the best quality attainable
Post-Event:
•Assist with strike of event space(s), ensuring correct equipment handling and storage
•Participate in post-event feedback, discussions, and surveys
A day in the life
In this role, you will communicate and coordinate proactively with event teams, customers,
business partners, third-party vendors, and engineers across the organization staying
connected to ensure the quality of the systems, operating procedures and key event details
remain of bar raising quality. You’ll maintain weekly maintenance schedules, testing
equipment thoroughly, and optimizing systems for the best quality prior to events.
If you are not sure that every qualification on the list above describes you exactly, we’d still
love to hear from you! At Amazon, we value people with unique backgrounds, experiences,
and skill sets. If you’re passionate about this role and want to make an impact on a global
scale, please apply!
Amazon offers a full range of benefits that support you and eligible family members,
including domestic partners and their children. Benefits can vary by location, the number of
regularly scheduled hours you work, length of employment, and job status such as seasonal or
temporary employment.
The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
About the team
The Event Productions Large Production Venue team of engineers and system engineers work
daily with the installed production equipment, helping to plan and execute each event space.
They also work closely with event producers and production management.
Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our
employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our
differences. Ongoing events and learning experiences, including our Conversations on Race
and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop
embracing our uniqueness.
Mentorship and Career Growth: We're continuously raising our performance bar as we strive
to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering
you to grow both personally and professionally through mentorship, knowledge-sharing, and
career-advancing resources, helping you develop into a better-rounded professional