Description

We are seeking a highly motivated, best-in-class Network Technician to join our growing Network Product Development (NPD) team. This role is critical to AWS's mission of delivering world-class network infrastructure that powers data centers globally. You will be responsible for the physical deployment, configuration, maintenance, and fiber connectivity for network engineering labs and testbeds across multiple facilities. These testbeds feature the fastest routers on Earth—working at the intersection of hardware development and operational excellence.

You will operate as a leader of these facilities and own all aspects from procurement and installation through decommissioning, ensuring high availability, security, and operational excellence across the lab environment.

Key job responsibilities
- Deliver hardware installation, configuration, and fiber connectivity for testbeds featuring next-generation routers and hardware across different network engineering facilities
- Deploy, turn up, and decommission network devices
- Maintain a healthy, test-ready environment by being proactive and resolving issues before they impact operations
- Respond to emergent requirements with agility and flexibility
- Work with minimum supervision to drive stability and sustainability of next-generation networks
- Set a high bar for lab availability and maintain highly available testbed environments
- Develop scripts and automation to reduce tedious and repetitive tasks
- Maintain high uptime through redundancy planning, regular audits, and comprehensive walkthroughs
- Partner closely with internal customers and external vendors to facilitate smooth project execution alongside Technical Program Managers
- Contribute inputs to the development and innovation of network engineering labs, next-generation routers, and in-house built tooling
- Develop innovative ways to automate and improve network infrastructure operations
- Refine operational procedures using established best practices and develop new tooling
- Think proactively and innovatively to improve deployment methodologies

A day in the life
You start your day by examining lab health dashboards and triaging any issues from the previous night's test runs. From there, you may respond to lab tickets—setting up and configuring additional testbeds, examining and triaging fiber links, or deep diving flaky test failures. On any given day, you could be running cabling to racks, performing facility walkthroughs, verifying inventory stock, or placing procurement orders. Throughout it all, you work closely with world-class engineers to design and deliver custom testbeds used to develop and validate the fastest routers on Earth.