Software Development Engineer II, Everywhere and External Team

Amazon

Amazon

Software Engineering

India · Gurugram, Haryana, India · Haryana, India

Posted on May 19, 2026

Description

“Do you want to make a major impact in next 1 year?”
“Do you want to build new products from scratch?”
“Do you like startup culture?”

If yes, then this might be right opportunity for you.

We are Lockers team! We solve the problem of package delivery to customers. A lot of time Amazon customers have to go through hassles of coordinating delivery time with carriers and are not able to receive their packages. We solve this problem for them. We allow customer to get their package (and do their returns) when and where they want.

We've been established for over a decade, boasting a network of over 50,000 lockers globally across NA, EU, and the FE, facilitating the delivery of millions of packages monthly. Despite this, we continue to identify ourselves as a startup due to our operational style and scalability. Our key stakeholders and dependencies are centralized under unified leadership, enabling us to make swift decisions and execute rapidly. Over the past three years, we've successfully launched two new products. Presently, we're embarking on the development of the latest generation of lockers designed to accept packages from any carrier or retailer, with robust return capabilities. This ambitious endeavor aims to facilitate a tenfold scale-up within the next three years, aligning with our strategic goals. Additionally, we offer various customer-facing features and maintain direct integration with retailers.

We are also investing heavily in AI-powered experiences and intelligent automation to redefine the future of delivery and returns. As part of this journey, engineers on the team will work on applying Generative AI, Machine Learning, and intelligent decisioning systems to solve real-world logistics and customer problems at scale. This includes building AI-driven workflows, smart operational tooling, predictive systems, conversational experiences, and scalable platforms that leverage modern AI technologies to improve customer experience and operational efficiency.

If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components. In this role, you will:

* Collaborate with other team members and partner teams to investigate design approaches, participate in design reviews, prototype new technology, and develop both customer-facing and back-end services features.
* You will lead and coordinate design/implementation efforts, coordinating across multiple teams to develop optimal solutions.
* Work with modern web development technologies to improve customer workflows
* Write high-quality distributed system software
* Drive best practices and engineering excellence
* Design and develop AI-enabled solutions, leveraging Generative AI, intelligent automation, and data-driven systems to solve complex business and customer problems.
* Experiment with and integrate emerging AI technologies into customer experiences, operational tooling, and engineering productivity workflows.

Key job responsibilities
As an SDE, you will develop a deep understanding of our business, work closely with development teams, and own the architecture and end-to-end delivery of software components. In this role, you will:

Collaborate with team members and partner teams to investigate design approaches, participate in design reviews, prototype new technologies, and develop both customer-facing and backend service features.
Lead and coordinate design and implementation efforts across multiple teams to build optimal and scalable solutions.
Work with modern web development technologies to improve customer workflows and operational experiences.
Build high-quality distributed systems software that operates reliably at global scale.
Design and develop AI-enabled solutions, leveraging Generative AI, intelligent automation, and data-driven systems to solve complex business and customer problems.
Experiment with and integrate emerging AI technologies into customer experiences, operational tooling, and engineering productivity workflows.
Drive engineering excellence, operational best practices, and innovation across the organization.